Customer Service Representative

3 months ago


Woodbridge, Canada PGW Auto Glass ULC Full time

**Duties/Responsibilities**:

- Call center functions to provide quality customer service.
- Ensure the company establishes and maintains constant communication with customers.
- Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries.
- Generate sales/buys from online leads.
- Assume other duties as assigned.
- Required to work an assigned Saturday when needed.

**Required Skills/Abilities**:

- Must have good written and verbal communication skills.
- Must have good customer relations skills.
- Ability to work well with others.
- Must have the ability to work under conditions of frequent interruptions.
- Be attentive to details.

**Education and Experience**:

- High School graduate or equivalent

**Essential Physical Demands/Work Environment**:

- Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.



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