Customer Service Representative
1 week ago
Are you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting challenge and growth opportunities, ICE-ICCS is a great place to start your career.
**Job Duties**
- Update customer accounts by documenting all inquiries, requests, resolutions, and follow-up tasks on CRM databases
- Escalate inquires and requests as necessary to the appropriate department/person as per outlined guidelines
- Display a courteous and empathetic attitude to all customers
- Perform research to answer customer inquiries and requests
- Grow existing customer accounts through exceptional customer service and effective retention strategies
- Meet quantitative performance metrics (KPIs) as outlined
**Requirements**:
- High school diploma or GED required
- 1 year of customer service experience (Asset)
- Experience working with inbound/outbound calls and customer retention (Asset)
- Excellent interpersonal and communication skills
- Comfortable working in a high-volume role
- Demonstrated ability to prioritize tasks and manage time efficiently
**Working Conditions**
- Cubicle setting
- Use of desktop computer and headset
- Extra hours offered when available
- Ventilated office workspace
**Benefits**
- Competitive compensation based on work experience
- Great medical post probation
- Yearly Performance Review
- Internal growth opportunities for TL, QA etc.
- Rewards and recognition program with abundant growth opportunities
- Excellent location well connected to highways and with access to public transport
- Free Parking
Pay: $16.55-$18.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- 8 hour shift
Work Location: In person
-
Customer Service Representative
5 days ago
Woodbridge, Canada Kampen Appliance Service Full timeOn behalf of our client, Kampen Appliance Service, we have the following exciting opportunity: Come join the best home appliance service company in the industry! Kampen Appliance Service is seeking a full-time **Customer Service Representative**. The Customer Service Representative is responsible for being the vital first point of contact for Kampen as an...
-
Customer Service Representative
3 weeks ago
Woodbridge, Canada PH Vitres D'auto Full time**Job Description - Customer Service Representative** **Title** Customer Service Representative **Reports To** Office Coordinator **Summary** The Customer Service Representative (CSR) is responsible for serving customers in person and via the telephone. The CSR is accountable for dealing with customer complaints, inquiries and processing transactions....
-
Customer Service Representative
3 weeks ago
Woodbridge, Canada CMP Group Ltd. Full time**Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...
-
Customer Service Representative
7 days ago
Woodbridge, Canada Reversomatic Manufacturing Ltd. Full time**JOB DESCRIPTION** **CUSTOMER SERVICE REPRESENTATIVE** We are a leading exhaust fan manufacturer located in Woodbridge. We are currently looking for a customer service representative who is a self starter and able to work independently. **Duties and Responsibilities**: - Be able to process orders (inputting of all orders, invoicing, filling and updating...
-
Customer Service Representative
2 weeks ago
Woodbridge, Canada Reversomatic Manufacturing Ltd. Full time**JOB DESCRIPTION** **HVAC CUSTOMER SERVICE REPRESENTATIVE** **Duties and Responsibilities**: - Be able to process orders (inputting of all orders, invoicing, filling and updating order sheet) - Be able to keep track of orders - Learn to identify customer needs or desires in order to recommend the appropriate product or service - Prepare project drawings...
-
Customer Service Representative
1 week ago
Woodbridge, Canada Dynamic Tire Corp Full time**Dynamic Tire Inc. is looking for a Customer Service Representative (CSR)** Welcome to Dynamic Tire! Canada’s ONLY Strategic Sourcing Partner in the tire wholesaling industry. With over 25 years of experience in multi-national import operations, expert engineering capabilities, cutting-edge web-based ordering systems, and over 400,000 square feet of...
-
Customer Service Representative
2 weeks ago
Woodbridge, Canada CMP Group Ltd. Full time**Customer Service Representative - In office** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the team on a full-time permanent basis for the Vaughan location. The Customer Service Representative reports to the Customer Service Team Lead and is an in-office...
-
Customer Service Representative
4 weeks ago
Woodbridge, Canada CMP Group Ltd. Full time**Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...
-
Customer Service Representative
2 weeks ago
Woodbridge, Canada CMP Group Ltd. Full time**Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...
-
Customer Service Representative
1 week ago
Woodbridge, Canada Decor-Rest Furniture Ltd Full time**Job Title**: Customer Service Representative **Employment Type**:Full-Time, On-Site **Key Responsibilities**: - Conduct a comprehensive range of incoming order processing activities - Complete all necessary paperwork and effectively communicate with the accounting department to handle customer deductions and RMA's - Communicate with relevant personnel...
-
Customer Service Representative
2 weeks ago
Woodbridge, Canada Walker Environmental Full timeDo you want to build a meaningful career in a thriving and welcoming company? Do you want to go to work every day with awesome people who want you to succeed - and rely on you for their success too? Do you want to learn how a prosperous and environmentally-conscious business runs - from the inside out? If so, Walker Environmental in Woodbridge, ON could...
-
Customer Service Representative
2 weeks ago
Woodbridge, Canada Westlake Pipe and Fittings Full time**_We build communities, let us build your career_** **Why choose NAPCO?** - Benefits Day 1! - Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage. - Quarterly Bonus Program - Annual Incentive Bonus - Fitness Reimbursement Program: The Company will reimburse up to 50%. - Tuition Reimbursement Program -...
-
Customer Service Representative
2 weeks ago
Woodbridge, Canada International Credit Experts Inc. Full timeAre you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...
-
Customer Service Representative
7 days ago
Woodbridge, Canada International Credit Experts Inc. Full time**About our company** We are a leading company offering exceptional customer service for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team. If you're looking for a new exciting challenge and growth opportunities, ICE-ICCS is a great place to start your career. **Job...
-
Customer Service Representative
2 weeks ago
Woodbridge, Canada International Credit Experts Inc. Full timeAre you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...
-
Customer Service Representative
7 days ago
Woodbridge, Canada International Credit Experts Inc. Full timeAre you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...
-
Customer Service Representative
3 weeks ago
Woodbridge, Canada TricorBraun Canada Inc. Full timeMake our customer service team your best move ever We’re looking for a customer focused representative to join our Operations Team to help our customers place orders. Why here? TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America’s largest...
-
Customer Service Representative
2 weeks ago
Woodbridge, Canada Dynamic Tire Inc. Full time**Dynamic Tire Inc. - Customer Service Support Representative** **Position Reporting to** Customer Service Supervisor **Summary/Objective** Responsible for servicing our customer base within North America. This role functions as the point of contact for all matters specific to invoicing and billing as well as customer service order desk. This position...
-
Customer Service Representative
2 weeks ago
Woodbridge, Canada BefitNow Canada Full timeBeFitNow Canada is expanding, and our Vaughan Ontario location is seeking a Customer Service Representative to join our team effective immediately! This position requires working 9:00 A.M. - 5:00 P.M., Monday - Friday. We’ll give you the training and tools to perform in a fast-paced, multitasking environment. If you’re a star at your job you will have...
-
Customer Service Representative
1 week ago
Woodbridge, Canada Aline Cabinetry Canada Ltd Full time**About us:** Aline Cabinetry Canada Ltd is the industry leading wholesaler of pre-fabricated modular kitchen and bath cabinets. Our Toronto warehouse and showroom were established in 2022 as the newest wholesale distribution center in North America after Chicago, Dallas and Orlando. As a **Customer Service Representative** at Aline Canada, you will be...