Fashion Distribution Center Customer Representative
3 months ago
**Overview**
A fashion distribution center customer service representative plays a crucial role in ensuring smooth DC operations and providing excellent customer service to clients. They act as a liaison between the warehouse and customers, handling inquiries, processing orders, and resolving any issues that may arise.
**Duties**
**-**Receive and process customer orders, ensuring accuracy and timeliness. Coordinate with DC staff to fulfill orders and arrange for shipment or delivery. Generate sales orders, packing slips, and shipping labels as needed.
- Maintain accurate inventory records and monitor stock levels to meet customer demands. Collaborate with warehouse personnel to track inventory movements, and ensure timely replenishment of products. Update customers on the availability and status of their orders.
- Maintain organized and up-to-date records of customer interactions, orders, and related documentation. Generate reports on order status, inventory levels, and customer inquiries. Provide regular updates to management regarding customer feedback and issues.
- Address and resolve customer complaints or issues related to orders, shipments, or product quality. Investigate and analyze problems, identify root causes, and propose appropriate solutions. Escalate complex or unresolved issues to the relevant departments or supervisors.
- Continuously evaluate customer service processes and identify areas for improvement. Suggest and implement enhancements to streamline order processing, improve customer satisfaction, and increase operational efficiency.
**Skills**
- High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
- Proven experience in customer service or a related field
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Detail-oriented with strong organizational skills
- Ability to work under pressure and meet deadlines
- Proficiency in using computer systems, order management software, and Microsoft Office Suite
- Familiarity with product handling and storage procedures
- Ability to work effectively in a team and collaborate with cross-functional teams
- Customer-focused mindset with a commitment to delivering exceptional service
**Job Types**: Full-time, Permanent
Pay: $33,100.00-$69,325.94 per year
Additional pay:
- Overtime pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- Microsoft Office: 1 year (required)
- Customer service: 1 year (required)
- Organizational skills: 1 year (required)
Work Location: In person
Application deadline: 2024-10-25
Expected start date: 2024-10-21
-
Distribution Center Associate
5 months ago
Woodbridge, Canada White Cap Canada Inc. Full timeA position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force...
-
Fashion Associate
7 months ago
Woodbridge, Canada Giant Tiger Full timeRecognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and stimulating career, Giant...
-
Loader - Distribution Center - Afternoon Shift: 4pm
7 months ago
Woodbridge, Canada Drive Medical Full timeReports to (title): Distribution Center Supervisor Department: Distribution Centers FLSA Status: Non-Exempt Who is Drive DeVilbiss Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product...
-
Bilingual Customer Service Representative
2 weeks ago
Woodbridge, Canada Sporting Life Inc Full timeSporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men, women and kids. The...
-
Bilingual Customer Service Representative
7 months ago
Woodbridge, Canada Sporting Life Inc Full timeSporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we continuously work to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men, women and kids. The mix of...
-
Sales Center Manager
1 week ago
Woodbridge, Canada Poolcorp Full time**Company Overview** POOLCORP is the leading business-to-business wholesale distributor of swimming pool and landscape supplies, equipment, and related outdoor living products. Through our subsidiaries, SCP Distributors LLC, Superior Pool Products LLC, and Horizon Distributors Inc., we operate in more than 390 Sales Centers worldwide, with nearly 5,000...
-
Customer Service Representative
2 months ago
Woodbridge, Canada Aline Cabinetry Canada Ltd Full time**About us:** Aline Cabinetry Canada Ltd is the industry leading wholesaler of pre-fabricated modular kitchen and bath cabinets. Our Toronto warehouse and showroom were established in 2022 as the newest wholesale distribution center in North America after Chicago, Dallas and Orlando. As a **Customer Service Representative** at Aline Canada, you will be...
-
Customer Service Representative
7 months ago
Woodbridge, Canada Aline Cabinetry Canada Ltd Full time**About us:** Aline Cabinetry Canada Ltd is the industry leading wholesaler of pre-fabricated modular kitchen and bath cabinets. Our Toronto warehouse and showroom were established in 2022 as the newest wholesale distribution center in North America after Chicago, Dallas and Orlando. As a **Customer Service Representative** at Aline Canada, you will be...
-
Customer Service Representative
6 months ago
Woodbridge, Canada Aline Cabinetry Canada Ltd Full time**About us:** Aline Cabinetry Canada Ltd is the industry leading wholesaler of pre-fabricated modular kitchen and bath cabinets. Our Toronto warehouse and showroom were established in 2022 as the newest wholesale distribution center in North America after Chicago, Dallas and Orlando, with manufacturing facilities in China and Vietnam. As a **Customer...
-
Fashion Associate
7 months ago
Woodbridge, Canada Walmart Canada Full time**Position Summary... **:Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and clean environment. This...
-
Bilingual Customer Service Representative
7 months ago
Woodbridge, Canada Sporting Life Inc Full timeSporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men, women and kids. The...
-
Bilingual Customer Service Representative
2 weeks ago
Woodbridge, Canada Golf Town Operating Limited Partnership Full time**Job Title**: **Customer Service Representative - Bilingual FR/EN** **Reports To: Customer Service Manager** Reporting to the Customer Service Call Centre Manager, the Bilingual Customer Care Representative will provide exceptional customer service to our customers by answering questions, handling complaints, and troubleshooting problems with our products...
-
Fashion Merchandiser
7 months ago
Woodbridge, Canada Giant Tiger Full time'''Job Overview: We are seeking a talented and creative Fashion Merchandiser to join our team. As a Fashion Merchandiser, you will play a crucial role in driving sales and ensuring that our products are displayed in an appealing and visually captivating manner. If you have a passion for fashion, excellent sales skills, and a keen eye for design, we want to...
-
Customer Service Representative
7 months ago
Woodbridge, Canada Dynamic Tire Corp Full time**Dynamic Tire Inc. is looking for a Customer Service Representative (CSR)** Welcome to Dynamic Tire! Canada’s ONLY Strategic Sourcing Partner in the tire wholesaling industry. With over 25 years of experience in multi-national import operations, expert engineering capabilities, cutting-edge web-based ordering systems, and over 400,000 square feet of...
-
Customer Service Representative
7 months ago
Woodbridge, Canada International Credit Experts Inc. Full timeAre you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...
-
Customer Service Representative
7 months ago
Woodbridge, Canada International Credit Experts Inc. Full timeAre you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...
-
Customer Service Representative
7 months ago
Woodbridge, Canada International Credit Experts Inc. Full timeAre you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...
-
Customer Service Representative
7 months ago
Woodbridge, Canada International Credit Experts Inc. Full timeAre you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...
-
Customer Service Representative
4 days ago
Woodbridge, Canada Walker Environmental Full timeDo you want to build a meaningful career in a thriving and welcoming company? Do you want to go to work every day with awesome people who want you to succeed - and rely on you for their success too? Do you want to learn how a prosperous and environmentally-conscious business runs - from the inside out? If so, Walker Environmental in Woodbridge, ON could...
-
Distribution Center Associate
1 month ago
Woodbridge, Canada White Cap Canada Inc. Full timeA position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust in Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force...