Reporting Analyst

3 months ago

Toronto, Canada icuc Full time

**Company Description** ICUC** is a team of creatives, strategists, content creators and social media managers working directly with brands to deliver first-class, social media expertise, helping our clients to bring their brand stories to life.

**Job Description** Position overview**:
The Reporting Analyst role within Data & Insights focuses on delivering impactful reports to both clients directly and through Customer Success Managers. You'll leverage your analytical expertise to uncover actionable insights and support the Reporting & Insights team. We seek a highly detail-oriented professional with exceptional communication skills and a proven ability to translate data into valuable business intelligence. This role thrives in a dynamic virtual environment, requiring a self-motivated individual with a strong team ethic and an entrepreneurial spirit.

**Responsibilities**:

- Compile data-driven reports by leveraging research and social listening tools to extract actionable insights that drive informed decision-making
- Maintain strict adherence to client timelines, ensuring timely delivery of reports according to a consistent schedule to meet client expectations
- Demonstrate agility and adaptability by effectively managing crisis situations and responding promptly to urgent ad-hoc requests, ensuring client needs are met even under pressure
- Utilize advanced Excel skills to efficiently organize, analyze, and present data in a clear and understandable manner, enhancing the readability and impact of reports
- Proactively monitor data accuracy by identifying and resolving discrepancies, investigating potential issues, and implementing corrective measures promptly to maintain the integrity of reports
- Foster a collaborative environment by providing support to team members during periods of high project volume, promoting teamwork and ensuring the successful delivery of reports

**Qualifications**
- The ability to craft clear, concise, and error-free reports tailored to diverse audiences, including Fortune 500 clients
- A meticulous approach to data management and report generation, ensuring all deliverables meet the highest standards of accuracy and reflect a sense of ownership over the final product
- The ability to demonstrate agility and adaptability in addressing crisis situations and urgent ad-hoc requests by effectively prioritizing tasks, managing time efficiently, and delivering high-quality reports under tight deadlines
- The capacity to work effectively within a virtual team environment, manage projects within tight timelines
- A keen understanding of current social media trends and a strong grasp of relevant industry trends and current events
- Fluency in English is essential for effective communication. Proficiency in additional languages is an asset
- Experience utilizing major social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn, TikTok) for data collection and analysis

**Additional Information**
The salary range for this position is $40k-$50k. Actual salary within the salary range will be based on a variety of factors including relevant experience, knowledge, and skills. A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all permanent employees.

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