Reporting Analyst

5 hours ago

Toronto, Canada Landmark Global Full time

**Company Background**

Landmark Global is the international division of bpost, Belgium’s national postal service. Bpost employs more than 35,000 people, handles 3.9 billion items per year and delivers to more than five million addresses every day.

For more than a decade, Landmark Global, with its roots in Southern California, has enabled our customers to expand globally. Our business has grown from basic international mail and parcel delivery to full service, end-to-end solutions. This includes proprietary technology and trade consulting, which provide our clients with the capability to sell to millions of customers worldwide.

We leverage our extensive parcel distribution expertise and understand the changing supply chain needs and key challenges of our clients. Customers choose Landmark Global when we understand their needs, address their key challenges and save them money. We design, build and implement superior small package distribution solutions with a risk-free implementation approach. Landmark Global encourages our clients to reach their highest potential by providing a customer-centric environment through our values of passion, flexibility, responsiveness and accountability.

Landmark Global strives to create an inclusive environment with challenging projects and inspiring collaborations. Our employees are at the heart of our organization, and we don’t believe in jobs, we believe in careers.

Landmark Global is continuing its transformation into a leading e-commerce logistics player, and data has a key role in this journey. To cope with our growing activities, we are looking for a Reporting Analyst to enforce our reporting capabilities.

**Position Summary**

The Reporting Analyst, in collaboration with different stakeholders of the business, is a key enabler in setting up automated & standard reports, analyzing figures, drawing conclusions and driving initiatives that contribute to the further success of our Cross Border business.

You will be part of an international reporting team with a focus on the North American part of the business.

As Reporting Analyst, you are responsible for the development of a set of reports that enables business leaders to steer the business - which means you need to be able to understand business needs, challenge and consolidate them and be able to translate them into technical specifications. As Reporting Analyst:

- You will reuse existing reports formats and improve them where necessary by taking the initiative to integrate new requirements and simplify & harmonize reports based on new tools available.
- With the help of some external partners, you will develop & create reports to support the cross-border US team and ensure better alignment with the European & Asian teams - where required. This will be mainly related to sales, customer service, operations, transport and network.
- You will be responsible for setting up the processes, governance & communication of new requests, clarifying the business need, creation of the reports as well as validating and distributing them.
- You are up to date with technical BI tools for reporting and will utilize automation for report generation within the guidelines of IT & cross border standards.
- You are able to formulate first findings/conclusions for the reports and analyze and provide feedback to the business to explain the “why” through data, metrics, and reporting.
- Together with business teams, you define actions based on your findings and follow-up on the realization of these.
- You work closely with the global BI team to ensure data quality and availability.
- You bring new ideas/solutions to develop new functionalities.
- You are keen to transfer knowledge and train new users in BI tools.
- Additional duties as assigned.

**Position Requirements**

As a Reporting Analyst, you are a dynamic team player who combines strong analytical skills with a pragmatic and polyvalent approach and excellent communication skills. In addition, we would like to highlight the following requirements/ qualities needed to be successful in this position:

- At least 5 years experience in a similar position and in a relevant business environment (logistics industry preferred).
- A bachelor’s degree is preferred.
- You are passionate about working with data & numbers.
- You have a good knowledge/expertise/experience in usage/development of reporting tools: ability to create, adapt SQL queries and to work extensively with reporting tools (e.g. PowerBI, Birst). Excellent working knowledge of Excel is a must.
- Ability to work under pressure, with an eye for detail and under tight deadlines. Also working independently is a strong requirement.
- You have good business and operational acumen, plus a curious and analytical mindset.
- You have a positive and open mindset that focuses on problem solving not the problem. You also like to work collaboratively with others.
- Ability to work well with global teams across various regions and time zon

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