Coordinator, Community Engagement and Growth

6 months ago

Toronto, Canada Circle of Care, Sinai Health Full time

Job Description

The Coordinator, Community Engagement & Growth is accountable for coordinating functions related to Circle of Care’s Community Engagement & Growth portfolio. Department portfolio is broad, varied and dynamic. The Coordinator will be actively involved with fundraising, grants, outreach and community engagement activities, both internally with Circle of Care staff and externally, with the local community. Integrity, enthusiasm, flexibility, professionalism & attention to detail are essential for success in this role.

**We are looking for**: a full-time permanent Community Engagement & Growth Coordinator
**Salary**: Commensurate with experience
**Hours of Work**: 34 hours/week. Hybrid work from home environment.
**Reports to**: Director, Community Engagement and Growth

**Responsibilities**:
Fundraising Activities
- Direct Fundraising (Donations)
- Assist with annual fundraising campaign planning, creation, execution & tracking (online & offline)
- Assist with donor prospecting, acquisition, cultivation & stewardship activities
- Collaborate with communications to develop and maintain CofC website donations content aligned with fundraising plans
- Portal Management & Administration
- CanadaHelps
- Monitor CanadaHelps portal for donations to active campaigns on a weekly basis
- Send out thank you notes to donors per templates

Verify & ensure campaign consistency & messaging with fundraising plans and CofC website
- Create/update digital campaign collateral in collaboration with communications
- Benevity
- Monitor Benevity Portal for donations and campaign/project consistency in collaboration with communications
- Grants (Public Programs & Private Foundations)
- Assist with grant prospecting to support CofC priorities e.g. ADP garden reno
- Events & Activities
- Assist with development, planning & execution of agency signature events e.g. Grand Parade Walk, 50/50 Raffle Ticket Sales
- Build and manage annual Grant & Donation Tracker to record efforts against performance objectives

Community Outreach & Growth Activities
- Aid in the promotion & awareness of CofC programs and services in the local community e.g. ADP spa. Could include in-person, telephone and digital based external campaign initiatives to increase new and existing program referrals and service volumes
- Assist with the advancement of the organization’s client and caregiver engagement and community outreach strategy to better understand client needs, understand perceptions of CofC and seek input on potential new areas of programming and service provision

Team Participation & Demonstration of Leadership Skills
- Support portfolio vision and achievement of departmental objectives with high quality work and identifying opportunities for improvement where relevant
- Actively participate in teams and by listening, adding information and ideas to dialogues
- Take the initiative to make things happen and volunteer for assignments that will help achieve success
- Consistently follow through on all assigned tasks in a timely manner
- Identify issues or problems and strive to get issues out in the open and collaborate with others to find solutions
- Lead by example; demonstrate a positive attitude, a strong work ethic, a willingness to learn and be flexible in the face of change
- Participate on CofC cross-functional project teams to contribute skills, competence and knowledge when requested
- Risk, Health and Safety Management
- Participating in health and safety processes and procedures
- Participating in maintaining a safe workplace environment by cultivating a positive safety culture and encouraging best practices to promote both staff and client safety and well-being
- Participating in all health and safety training initiatives on a regular basis
- Taking proactive action against client incidents within your scope of practice
- Protecting the wellbeing of staff by providing a safe and healthy working environment.
- Promoting a culture of safety by being responsible for encouraging blame-free reporting.
- Investigating adverse events by performing a root cause analysis and gathering all relevant information as it pertains to the event.

**Qualifications**:

- 2+ years of experience with fundraising & volunteer services
- Post-secondary degree/diploma in marketing, fundraising, social services or a related field
- Strong computer skills in database management, social media and other digital communications channels
- Outgoing personality & natural curiosity with a specific interest in direct outreach and cold-calling
- Ability to pivot rapidly as opportunities present and business needs dictate on tight timelines
- Valid drivers’ license and access to a vehicle
- Experience working in the Non-Profit Sector strongly preferred.

Additional information

We are committed to an environment that is barrier free. If you require accommodation, please inform us in advance.

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