Director, Tenant Engagement and Community

3 weeks ago

Toronto, Canada Toronto Community Housing Full time

Job #:
**8992**
- Division:
- Vacancy Type:
**Full-time Permanent**
- Affiliation:
**Non-Union: Management & Exempt**
- Contract Length:
- Grade:
**10**
- # of Vacancies:
**1**
- Salary/Hourly Range:
**$157,050.97 - $188,461.16**
- Hiring range/wage:
**$157,050.97 - $172,756.07**
- Work Details (Days/hours):
**Monday - Friday 36.25 hrs per week.**
- Posted Date:
**10/21/24**
- Existing or New:
**New**
- Deadline to Apply:
**11/12/24**

**What we offer**

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

- Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
- Minimum four (4) weeks of paid annual vacation days, increasing with years of service;
- Four (4) paid personal days per year;
Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits, including a health spending account available upon your start date;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year;
- Fitness membership discount;
This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

**Make a difference**

Toronto Community Housing (TCHC) is more than just a housing provider. We work every day to strengthen our communities through regular engagement with our tenants and programs aimed at improving housing stability and reducing barriers for our tenants.

Are you passionate about community development and stakeholder engagement and are looking for an opportunity to work with an organization that is dedicated to improving the lives of tenants from diverse backgrounds? Do you want to use your leadership experiences to influence and develop community growth? If this sounds like your ideal career, then Toronto Community Housing is the place for you We are searching for a tenant focused, collaborative and strategic leader who enjoys working in a dynamic and energetic environment.

The Director of Tenant Engagement and Community Development will report to the Chief Operating Officer. The Director, Tenant Engagement and Community Development is accountable for the delivery of the Division’s programs related to resident engagement and community development. Leading local and corporate staff teams, the Director develops and implements the Tenant Engagement System and Community Development strategies ensuring staff have the appropriate resources and systems to carry out their responsibilities.

**What you’ll do**

**Program Development and Divisional Leadership**
- Lead the development of key tenant engagement and community development strategies and projects through the design phase before transitioning to implementation teams.
- Build strong internal relationships across divisions to enhance connectivity among them on key strategic initiatives.
- Provide opinions, advice, and recommendations relative to planning activities to the COO and Executive Leadership team.
- Establishes a program for the development of social development plans in consultation with tenants, staff and stakeholders that promotes neighbourhood safety and cohesion, economic opportunities and social inclusion
- Establishes mechanisms to ensure consistent approach and quality to services across TCHC communities.
- As a member of the Operations Senior Team, the role is jointly responsible for short and long term strategic planning of services provided to the Operations Division and promoting and supporting Divisional services through effective strategic planning, decision making, and Partnerships.
- Participates in a variety of high level sector tables, internal committees, task forces, working groups and with tenants of TCHC.
- Lead key training and capacity building plan to support tenants and staff in the roll out of the tenant engagement system.
- Promotes the mission, vision and values of Toronto Community Housing

**Program Service Delivery**

Tenant Engagement
- Designing and overseeing implementation of the TCHC Tenant Engagement model in accordance with the Shareholder Direction, Board/corporate direction and TCHC values,
- Designing and/or leading TCHC-wide engagement initiatives to ensure successful decentralized implementation,
- Developing and overseeing programs to support tenant participation in decision making across various areas in the corporation,
- Developing and overseeing implementation strategies to engage youth in community building.
- Establish

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