Office Administrator/ Sales Coordinator

5 months ago

Barrie, Canada Metalwood Studio Full time

**Office Administrator/ Sales Coordinator**

**Part I - Position Functions**
- Answer phones, redirecting calls to appropriate personnel and greet customers.
- Record and modify customer information, POS processing, PO’s, invoicing and estimates within QuickBooks.
- Receive Work Orders, intake forms and input into system and file paper copy according to procedure.
- Process online store sales and orders.
- Provide information and expertise on company services and in store product lines.
- Describe features, technical specifications, and uses of products or services.
- Inventory management and restock shelves.
- Scheduling customer and shop appointments.
- Verify order accuracy, including product specifications, quantities, pricing and delivery dates
- Initiate and process purchase orders based on approved requisitions and orders from internal teams
- Collaborate with cross-functional teams to ensure alignment between customer order, production requirements and business needs
- Act as primary point of contact for suppliers and partners, addressing inquiries, concerns, and requests promptly
- Provide regular updates on order status, delivery timelines, and any changes that may impact the supply chain
- Maintain an organized and clean showroom.
- Prepare, organize and store information in paper and digital form. Collect, scan and maintain documents and records in
- Maintain inventory of office supplies and request equipment or building maintenance
- Take clear, concise meeting minutes and management meetings
- Maintain and update employee records, including training documents
- Assist in the preparation and administration of payroll for all employees, while auditing payroll processing reports for accuracy
- Coordination, administration and execution of all benefits related activities
- Other duties as required.

**Part II - Position Specifications**

**Work Experience Requirements**:
Minimum 1 year experience in sales in manufacturing

Minimum 1 year experience working in an order desk setting

**Education Requirements**:

- College degree or minimum of two years’ experience in a high paced manufacturing facility/ office environment

**Required Skills**:

- A POSITIVE ATTITUDE is a must
- Class G drivers license and clean drivers abstract.
- Teamwork and alertness.
- Knowledge of QuickBooks is an asset
- Knowledge of wood types, terminology and industry are an asset
- Excellent communication skills, both verbal and written in English
- Great attention to details, ability to accurately proofread materials
- Ability to work efficiently under pressure and ability to prioritize tasks
- Must be computer literate. Comfortable working with Microsoft suits, adobe acrobat reader
- Basic math skills
- Willingness to learn product lines
- Ability to follow workflow processes and policy and procedures
- Health and safety oriented

**Salary**: $18.50- $25.00 per hour

Schedule:

- Monday to Thursday 8:00 AM- 5:00 PM
- Friday: 8:00AM- 4:00 PM

Work Location: In person

**Salary**: $18.50-$25.00 per hour

**Benefits**:

- Casual dress
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Barrie, ON L4N 9A7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Language**:

- English (preferred)

Work Location: In person

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