Call Centre Agent

3 days ago

London, Canada ConnexOntario Health Services Information Full time

To join our winning team, we are looking for a**:Call Centre Agent for a Mental Health and Addictions Services Information Centre. This is a Relief/casual position.**

**Essential duties & responsibilities**:

- Providing information and referral, supportive listening and brief crisis intervention for those individuals contacting Connex

**Requirements and specifications**:

- **Must be able to work varied hours, including holidays, weekends and overnight shifts.**:

- Availability for weekday training is an asset.
- University Degree or College Diploma in the health and/or social sciences field.
- Experience in mental health and/or addiction systems is preferred.
- Proficient in verbal and written communication.
- Ability to communicate effectively with dignity and respect.
- Experience in telephone risk management, lethality assessment and crisis intervention would be an asset.
- Call Centre experience is an asset
- Bilingual in English and French or any other language would be an asset.
- ASIST training would be an asset

ConnexOntario Health Services Information is an employment equity employer that embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop and retain talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

In accordance with the Ontario Human Rights Codes, Accessibility for Ontarians with Disabilities Act (AODA) and our organization’s policy, accommodations will be provided at any point throughout the hiring process. If you require accommodation, please let us know in your cover letter.

A satisfactory Police Criminal Records Check/Vulnerable Sector Check will be required before hiring.

**Job Type**: Casual

Expected hours: 3 - 20 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Wellness program

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed

Application question(s):

- Are you legally entitled to work in Canada?

**Experience**:

- Mental Health and Addictions: 1 year (preferred)
- Social Services: 1 year (preferred)
- Call center: 1 year (preferred)

**Location**:

- London, ON N6A 5P6 (preferred)

Work Location: In person

  • Call Centre Agent

    2 months ago

    London, Canada ConnexOntario Health Services Information Full time

    To join our winning team, we are looking for a**:Call Centre Agent for a Mental Health and Addictions Services Information Centre. This is a Relief/casual position.** **Essential duties & responsibilities**: - Providing information and referral, supportive listening and brief crisis intervention for those individuals contacting Connex **Requirements and...

  • Call Centre Agent for Mental Health and Addictions Services Information Centre

    20 hours ago

    London, Canada ConnexOntario Health Services Information Full time

    To join our winning team, we are looking for a **Call Centre Agent for Mental Health and Addictions Services Information Centre for a permanent, full-time position - 36 hours per week OVERNIGHT SHIFT.** - **This position is located in London, ON and cannot be performed remotely.**_ **Essential duties & responsibilities**: - Provide information and...

  • Agent de Centre D'appel

    6 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring **Bilingual (French/English) Call Center Agents** to...

  • Outbound Call Agent

    6 months ago

    London, Canada CASI Air and Water Full time

    Attention Job Seekers! We are currently seeking enthusiastic and outgoing individuals to join our team as Outbound Call Agents! As an Outbound Call Agent, you will be responsible for booking maintenance appointments for our clients' HVAC equipment and taking calls from existing customers to address inquiries, problems, and upgrade requests. If you are a...

  • Call Centre Agent

    6 months ago

    London, Canada Aerosports Trampoline Park Full time

    '''Duties''' - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services to customers - Handle and resolve customer complaints or concerns - Schedule party and group bookings - Maintain customer records by updating account information - Follow communication procedures,...

  • Bilingual Call Center Agent

    6 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring **Bilingual (French/English) Call Center Agents** to...

  • Bilingual Call Center Agent

    6 months ago

    London, Canada Bill Gosling Outsourcing Full time

    _Êtes-vous bilingue (français/anglais) ?_ - Aimez-vous parler aux clients au téléphone ?_ - Êtes-vous empathique, orienté vers le détail et profiter de la résolution de problèmes ?_ We are currently hiring **Bilingual (French/English) Call Center Agents** to add to our Team. **Full Time Opportunities** **Competitive Salary** **Hybrid work...

  • Bilingual Call Center Agent

    6 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring **Bilingual (French/English) Call Center Agents** to...

  • Bilingual Call Center Agent

    6 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring **Bilingual (French/English) Call Center Agents** to...

  • Agent de centre d'appel

    6 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our...

  • Call Centre Agent for a Mental Health and Addictions Services Information Centre

    2 days ago

    London, Canada ConnexOntario Health Services Information Full time

    **This is an 8-week CONTRACT POSITION**on a full-time basis (37.5 hours), with the possibility of an extension.** **Essential duties & responsibilities**: - Provide information and referral for those contacting. - Providing brief supportive listening, crisis de-escalation and crisis responses as needed. **Requirements and specifications**: - **This...

  • Call Center Agent

    6 months ago

    London, Canada Athabasca Outdoor Products Ltd. Full time

    **Job Overview**: Join our dynamic motorsports store team, where we're passionate about providing top-notch service and products to our customers. We specialize in all things motorsports, catering to enthusiasts and professionals alike. As a Call Center Agent / Data Entry specialist, you will be the first point of contact for our customers, providing...

  • Call Centre Manager

    6 months ago

    London, Canada Brookstone Windows & Doors Full time

    Are you performance focused but genuinely nice and fun? If so, keep reading... We are looking for an experienced Inbound Call Centre Manager to build our program and support our incredible customer-obsessed team. We’re looking for that special combination of positivity, urgency, customer focus and fun. Our Scheduling Team is an amazing group of positive,...

  • Hybrid Bilingual Call Center Agent

    2 weeks ago

    London, Canada Bill Gosling Outsourcing Full time

    We are looking for **Bilingual Call Center Agents** to join our team and provide outstanding customer service to our clients. In this role, you will be the first point of contact for our customers, addressing their inquiries and resolving issues in both languages. - Respond to customer inquiries, providing timely and accurate information in both French and...

  • Insurance Sales Representative

    6 months ago

    London, Canada Miranda Efthimakis - Desjardins Insurance Agent Full time

    **Insurance Account Representative** - Desjardins Agent Team Member** Location: London, ON Type: Full Time **Position Overview**: Are you ready to embark on a rewarding career in insurance sales? Efthimakis Insurance Agency Inc. - Desjardins Insurance is seeking an enthusiastic and dedicated Sales Insurance Representative to join our dynamic team. We are...

  • Part Time Call Center Agent

    6 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Would you like to assist Canadian families when they need it the most? Then Bill Gosling Outsourcing has a role for you! We are hiring...

  • Part Time Call Center Agent

    6 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Description **Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!** **Would you like to assist Canadian families when they need it the most? Then Bill Gosling Outsourcing has a role for...

  • Part Time Call Center Agent

    6 months ago

    London, Canada Bill Gosling Outsourcing Full time

    **Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!** **Would you like to assist Canadian families when they need it the most? Then Bill Gosling Outsourcing has a role for you!** We are...

  • Real Estate Agent

    6 months ago

    London, Canada One Percent Realty Ltd. Brokerage Full time

    _Real Estate Sales Representative _ **MUST HAVE REAL ESTATE LICENCE or ENROLLED IN HUMBER REAL ESTATE COURSE** If you want real estate clients to literally come to you with “I want to sell my house” leads, and you want 100% of your commission, with no splits and no desk fees, and great training/support then **One Percent Realty is the place for...

  • Hybrid Bilingual Call Center Agent

    2 weeks ago

    London, Canada Bill Gosling Outsourcing Full time

    Join a Team That’s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and...