Night Auditor/front Desk Agent

Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Handle guest inquiries and provide information about hotel facilities and services - Assist guests with reservations, changes, and cancellations - Answer phone calls and direct them to the appropriate...

**Basic Purpose** The Night Audit team is responsible for closing and balancing the books at the end of each day. The Night Auditor also provides the highest level of service in a knowledgeable, professional manner, striving to constantly exceed guest expectations with our service and product. **Duties and Responsibilities**: - Embrace all hotel standards...

1. Guest Check-In and Check-Out: Front desk agents are responsible for welcoming guests, handling the check-in process, and providing them with their room keys. They also handle check-out procedures, including settling any outstanding bills and collecting feedback from departing guests. 2. Reservation Management: Front desk agents manage room reservations,...

**Basic Purpose** The Night Audit team is responsible for closing and balancing the books at the end of each day. The Night Auditor also provides the highest level of service in a knowledgeable, professional manner, striving to constantly exceed guest expectations with our service and product. **Duties and Responsibilities**: - Embrace all hotel standards...

**Guest Service Agent/Night Auditor Clerk - The Westin Nova Scotian** How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Guest Service Agent/ Night Auditor, you are often the first person a guest speaks to so your genuine welcome and appreciation of...

Evening and weekend shifts * - Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints and resolve issues promptly...

**HI Halifax** Join the HI Halifax Team! Be a part of our dynamic team as we gear up for the grand reopening of HI Halifax, situated in a freshly renovated heritage building in the heart of downtown Halifax. Our hostel is centrally located, just minutes away from the picturesque waterfront and surrounded by the city's top pubs and lively music...

About the RoleAs a Front Desk Director at the Lord Nelson Hotel & Suites, you will be responsible for ensuring the efficient and profitable operation of our Front Desk. This role requires a dynamic and highly organized individual who can lead and motivate the Front Desk team to deliver exceptional customer service.Key ResponsibilitiesFront Desk Operations:...

The Lord Nelson Hotel & Suites is a renowned landmark hotel that prides itself on delivering exceptional service. As a key member of our team, the Guest Services Manager plays a pivotal role in ensuring seamless front desk operations.**Key Responsibilities:**Lead and Motivate Front Desk Team: Foster a culture of excellence by guiding and inspiring your team...

**The Westin Nova Scotian, in the Halifax Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour as well as a central location to access an array of restaurants, nightlife, and attractions.**Our modern, upscale rooms and suites offer luxurious accommodations with contemporary amenities.** **We are passionate...

**Job Overview** **Duties**: - Greet guests upon arrival and assist with check-in/check-out procedures - Answer phone calls and direct inquiries to the appropriate department - Handle guest requests and resolve any issues promptly and professionally - Process reservations and cancellations accurately - Maintain a clean and organized front desk area -...

**Front Desk Customer Service** As a front desk customer service representative, you will be the first point of contact for our members and guests. You will be responsible for greeting visitors, answering phone calls, and providing general information about our services and facilities. You will also handle basic administrative tasks, such as taking payments...

**Essential duties**: - Reconcile the hotel's daily accounting to ensure an accurate assessment of room use and revenue collection - Check guests in and out during all hours of their shift - Verify that all guests are correctly checked in - length of stay; room rate; discounts; BonVoy benefits are correctly applied according to their tier - Post all charges...

**About us** Our work environment includes: - Lively atmosphere - Safe work environment - Growth opportunities **Duties**: - Maintain guest accounts per Guest Credit Policy, relay Direct Invoicing info, and address uncollected accounts with accounting. - Post room and tax, balance guest accounts, handle phones, process receipts, and prepare reports to...

Halifax, NS Schedule: Friday to Monday, 8am - 5pm Job Summary: We are seeking a friendly and reliable Part-Time Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our customers and visitors, and will be responsible for providing exceptional customer service while ensuring a smooth and efficient...

About the Lord Nelson Hotel & SuitesAs a locally owned landmark hotel, we have established a reputation for serving excellence. Our unique position allows us to offer a variety of positions under one roof, creating opportunities for mobility and growth.We value our employees as our most essential resource. If you're looking to be part of a legendary team in...

Greeting Guests and Welcoming them to the Hotel - Creating & Modifying Reservations - Checking Guests In & Out - Answering incoming calls at the Front Desk - Assist guests with any requests they may have - Resolving guest issues to the best of your ability - Ensure a professional manner at all times - Communicate efficiently with all other hotel...

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable **Night Audit** for the Moxy Halifax Nova Scotia in Halifax, Nova Scotia. Night Auditor (Overnight Shift 11 PM-7 AM) **Job Purpose**: The Front Desk Night Auditor is often the first point of contact and the first impression...

Greeting Guests and Welcoming them to the Hotel - Creating & Modifying Reservations - Checking Guests In & Out - Answering incoming calls at the Front Desk - Assist guests with any requests they may have - Resolving guest issues to the best of your ability - Ensure a professional manner at all times - Communicate efficiently with all other hotel...

**Night Manager** You are the go-to person for all things overnight. As Night Manager you are actively working hand in hand with your team to deliver the Wow guest experience, being an example of true hospitality and stepping in to assist the guest as needed, especially at night when your hotel has the most guests - and the least staff - on property. In the...