Front Desk Agent

3 months ago


Halifax, Canada Commons Inn Full time

1. Guest Check-In and Check-Out: Front desk agents are responsible for welcoming guests, handling the check-in process, and providing them with their room keys. They also handle check-out procedures, including settling any outstanding bills and collecting feedback from departing guests.

2. Reservation Management: Front desk agents manage room reservations, ensure accurate information is entered into the hotel’s reservation system, check room availability, and assist guests with modifying and canceling their reservations.

3. Guest Services: Front desk agents serve as a point of contact for guests, address guest concerns, complaints, or inquiries. This may involve resolving issues related to room assignments, housekeeping, maintenance, billing, or any other aspect of their stay.

4. Billing and Payments: Front desk agents handle guest payments, including processing credit card transactions, accepting cash payments, and issuing receipts.

5. Security and Safety: Front desk agents should monitor the lobby area, check guest identification when necessary, and report any suspicious activities or incidents to the appropriate personnel.

**Job Types**: Full-time, Part-time

Pay: $15.20 per hour

**Benefits**:

- Extended health care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person


  • Front Desk Agent

    6 months ago


    Halifax, Canada The Evangeline Full time

    Evening and weekend shifts * - Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints and resolve issues promptly...

  • Front Desk Agent

    6 months ago


    Halifax, Canada True North Hostelling Association Full time

    **HI Halifax** Join the HI Halifax Team! Be a part of our dynamic team as we gear up for the grand reopening of HI Halifax, situated in a freshly renovated heritage building in the heart of downtown Halifax. Our hostel is centrally located, just minutes away from the picturesque waterfront and surrounded by the city's top pubs and lively music...

  • Front Desk Director

    2 weeks ago


    Halifax, Nova Scotia, Canada Lord Nelson Hotel & Suites Full time

    About the RoleAs a Front Desk Director at the Lord Nelson Hotel & Suites, you will be responsible for ensuring the efficient and profitable operation of our Front Desk. This role requires a dynamic and highly organized individual who can lead and motivate the Front Desk team to deliver exceptional customer service.Key ResponsibilitiesFront Desk Operations:...


  • Halifax, Nova Scotia, Canada Lord Nelson Hotel & Suites Full time

    The Lord Nelson Hotel & Suites is a renowned landmark hotel that prides itself on delivering exceptional service. As a key member of our team, the Guest Services Manager plays a pivotal role in ensuring seamless front desk operations.**Key Responsibilities:**Lead and Motivate Front Desk Team: Foster a culture of excellence by guiding and inspiring your team...

  • Front Desk Agent

    3 months ago


    Halifax, Canada Chateau Bedford Hotel & Suites Full time

    **Job Overview** **Duties**: - Greet guests upon arrival and assist with check-in/check-out procedures - Answer phone calls and direct inquiries to the appropriate department - Handle guest requests and resolve any issues promptly and professionally - Process reservations and cancellations accurately - Maintain a clean and organized front desk area -...

  • Front Desk

    7 months ago


    Halifax, Canada Canadian Association of Medical Aesthetics Full time

    Halifax, NS Schedule: Friday to Monday, 8am - 5pm Job Summary: We are seeking a friendly and reliable Part-Time Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our customers and visitors, and will be responsible for providing exceptional customer service while ensuring a smooth and efficient...


  • Halifax, Nova Scotia, Canada Lord Nelson Hotel & Suites Full time

    About the Lord Nelson Hotel & SuitesAs a locally owned landmark hotel, we have established a reputation for serving excellence. Our unique position allows us to offer a variety of positions under one roof, creating opportunities for mobility and growth.We value our employees as our most essential resource. If you're looking to be part of a legendary team in...

  • Front Desk Agent

    7 months ago


    Halifax, Canada Chateau Bedford Hotel & Suites Full time

    Greeting Guests and Welcoming them to the Hotel - Creating & Modifying Reservations - Checking Guests In & Out - Answering incoming calls at the Front Desk - Assist guests with any requests they may have - Resolving guest issues to the best of your ability - Ensure a professional manner at all times - Communicate efficiently with all other hotel...

  • Front Desk Agent

    6 months ago


    Halifax, Canada Chateau Bedford Hotel & Suites Full time

    Greeting Guests and Welcoming them to the Hotel - Creating & Modifying Reservations - Checking Guests In & Out - Answering incoming calls at the Front Desk - Assist guests with any requests they may have - Resolving guest issues to the best of your ability - Ensure a professional manner at all times - Communicate efficiently with all other hotel...


  • Halifax, Canada Residence Inn by Marriott Full time

    Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Handle guest inquiries and provide information about hotel facilities and services - Assist guests with reservations, changes, and cancellations - Answer phone calls and direct them to the appropriate...


  • Halifax, Canada Park Lane Dental Specialists Full time

    **Job Summary** **Responsibilities** - Greet and assist patients in a professional and courteous manner. - Manage incoming phone calls with proper phone etiquette, directing calls as necessary. - Schedule appointments and maintain the schedule. - Perform data entry tasks accurately, ensuring all patient information is up-to-date. - Proofread documents and...


  • Halifax, Canada Ratheesh Travel Nursing Inc. Full time

    Our travel agency is a trusted name in the Canadian tourism industry, specializing in creating unforgettable travel experiences. From organizing local adventures to international getaways, we pride ourselves on exceptional customer service and offering customized travel solutions. Our mission is to help our clients explore the world with ease, comfort, and...

  • Front Desk Supervisor

    6 months ago


    Halifax, Canada Muir Hotel Full time

    **Guest Service/ Front Desk Supervisor - **_**Muir Hotel**_ Located in the absolute centre of downtown in the vibrant Halifax waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing...


  • Halifax, Nova Scotia, Canada New Castle Hotels & Resorts Full time

    Job DescriptionThe Westin Nova Scotian, located in the heart of Halifax, offers a unique opportunity to provide exceptional customer service to our guests. As a Front Desk Agent, you will be the first point of contact for many of our guests, and your warm welcome and hospitality will set the tone for their stay.We are seeking a highly motivated and organized...

  • Front Desk Staff

    3 weeks ago


    Halifax, Canada YMCA of Greater HalifaxDartmouth Full time

    **Title**: Front Desk Staff **Position Status**: Full Time (40 hours per week) **Compensation**: $16.50 per hour **Start Date**: January 6, 2025 **Location**: Community YMCA As part of our YMCA's commitment to equity, diversity, and inclusion, this position is designated for a member of the African Nova Scotian community, or members of equity-deserving...

  • Front Desk Agent

    7 months ago


    Halifax, Canada Holiday Inn Express & Suites Halifax-Bedford Full time

    We are currently looking for a Guest Service Agent. At Holiday Inn Express® we want our guests to rest and feel energized and ready for the day ahead which means we need team members to demonstrate the following service behaviors: - Authentic - Show Guest and team members that they are important and make them feel at ease by taking time to acknowledge them...


  • Halifax, Canada Fitness FX Full time

    **Front Desk Customer Service** As a front desk customer service representative, you will be the first point of contact for our members and guests. You will be responsible for greeting visitors, answering phone calls, and providing general information about our services and facilities. You will also handle basic administrative tasks, such as taking payments...


  • Halifax, Canada Stardust Motel Timberlea Full time

    Front desk and housekeeping experience preferred, but willing to train the right person for the position. Front Desk Duties - Registering, canceling and changing room reservation requests - Investigating and resolving customer complaints or questions - Answering telephone calls - Maintaining an inventory of reservations, vacancies, and room assignments -...


  • Halifax, Canada Stardust Motel Timberlea Full time

    We are located a short 10 minute drive from Bayer's Lake and there is a bus route located a few feet from the Motel. Prefer front desk and housekeeping experience preferred, but willing to train the right person for the job. Front Desk Duties - Registering, canceling and changing room reservation requests - Investigating and resolving customer complaints...


  • Halifax, Canada Dogtopia of Halifax Full time

    **Front Desk/ Sales Lead** Bring your dog to work! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, and business minded individual to be the first point of contact as a front desk and sales lead. **Qualifications** Ability to work flexible days - Saturdays are a must! Ability...