Night Auditor/front Desk Agent
2 months ago
**About us**
Our work environment includes:
- Lively atmosphere
- Safe work environment
- Growth opportunities
**Duties**:
- Maintain guest accounts per Guest Credit Policy, relay Direct Invoicing info, and address uncollected accounts with accounting.
- Post room and tax, balance guest accounts, handle phones, process receipts, and prepare reports to close the business day.
- Manage room reservations, including confirmations and modifications, while coordinating with Reservation Sales.
- Handle financial responsibilities, including room charges, guest accounts, phones, receipts, and daily closure, with report preparation for the next day.
**Requirements**:
- Excellent communication and customer service skills
- Be available to work ‘back-shift’
- Strong attention to detail and problem-solving abilities
- Proficient in using computer systems and software
- Ability to handle cash transactions accurately
- Flexible schedule, including weekends and holidays
- Previous experience in a similar role is preferred but not required
We offer competitive pay rates, opportunities for career advancement, and a positive work environment. If you're detail-oriented, customer-focused, and thrive in a dynamic environment while aiming to exceed guest expectations, we would love to hear from you.
Pay: $18.47 per hour
**Benefits**:
- Dental care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
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