Front Desk Agent

6 months ago

Halifax, Canada True North Hostelling Association Full time

**HI Halifax**

Join the HI Halifax Team

Be a part of our dynamic team as we gear up for the grand reopening of HI Halifax, situated in a freshly renovated heritage building in the heart of downtown Halifax. Our hostel is centrally located, just minutes away from the picturesque waterfront and surrounded by the city's top pubs and lively music venues.

Join us in immersing yourself in the vibrant culture of the Maritimes. Explore the charm of this centuries-old seaside city by strolling through farmers markets, delving into the fascinating exhibits at the Maritime Museum, and soaking in the history at the Halifax Citadel National Historic Site.

Be part of the excitement as we unveil the new chapter of HI Halifax and contribute to creating memorable experiences for our guests in this unique and thriving community.

**Why Work with Us**:

- Exciting Environment: Join a team of avid travelers passionate about cultural exchange and making meaningful connections.
- Growth Opportunities: Start on the front lines and grow within the industry. Our leaders often started in entry-level positions, and we encourage internal promotions.
- Exploration and Adventure.
- Perks and Discounts: Free stay at other HI properties and 50% for your friends and family.
- Free Hosteling International Memberships.
- Free FAM trips.
- Meet like-minded travellers everyday and become their local guide.
- A laid-back atmosphere where the uniform’s a T-shirt and the motto is to have fun.

**What You'll Be Doing** **as a Front Desk Agent**

Front Desk Agents are the face of HI, welcoming our travelers from all over the world and providing excellent customer service. Ensuring guest pleasure is the most important in this role by meeting guests’ needs and informing them on our local activities accompanied by your best tips on the surrounding area.

**What we look for**

Ideally, you’ll have some prior Front Desk experience in a hostel environment. We’ll train you up on our Property Management system, but some PMS experience will be a key asset to get you through the door.

You’ll need to be a quick learner and bring your willingness to learn more - you will become an expert on all things to do with the hostel, the town and the Park, as guests will turn to you for answers on everything.

You’ll also need to bring your positive energy and humour to work every day. Forget about best employee of the month, we reward the most FUN employee

And finally, you’ll have to be able to handle stressful times with a smile and quickly come up with the best solution for any given problem (don’t worry, a supervisor should always be nearby and willing to help).

**Join Our Community**:
If you're excited by the prospect of joining a diverse team and sharing your passion for travel, HI Halifax is the place for you. Whether you're on a working holiday or seeking a long-term connection to the hostel lifestyle, we welcome individuals committed to creating a unique experience for every guest.

**Background Checks**:
**About HI**:
At HI, we believe travel is not just about going places but also about meeting people, discovering cultures, and learning from the diversity around us. Our mission is to build a community of conscious travelers who share a greater understanding of people, places, and cultures through our network of hostels and people. Join us in creating a better world through travel

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