Product Owner, Payment

5 days ago


Markham, Canada Allstate Canada Full time

**Who is Allstate**:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
**Role Designation**: Hybrid 1-2 days in Office
Benefits to joining Allstate
Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back

The Product Owner, Payment is accountable to lead the definition and implementation of the strategic product vision and objectives, ensuring the product outcomes are aligned with business objectives and strategic roadmap provided by the Product Suite Owner. They will act as the “Voice of the Customer” to ensure the product(s) meets customer and stakeholder needs and expectations and deliver business value through achievement of Key Performance Indicators and goals. They will be the primary business representative working on the day-to-day development and implementation of product initiatives acting as the liaison between the business stakeholders and IT resources.
**Accountabilities**:
Fully understand the context, complexity, goals and needs of the product suite vision and roadmap
Define in partnership with the PSO the strategic product vision
Business case development
Opportunity and needs assessment
Business objectives & outcomes
Goals & key performance indicators
Lead, develop and maintain the Product Backlog
Define, write, accept, and prioritize user stories & actively groom the product backlog.
Determine the priorities within the backlog and manage stakeholders’ expectations including collaborate with stakeholders to understand and determine the “value” of the user stories
Collaborate with the Business Analysts and other stakeholders to determine level of user stories priorities and size including epic(s) and feature(s).
Communicate prioritization and status to stakeholders
Participate and lead, where necessary, day-to-day Agile Scrum ceremonies which include:
Daily Stand-Ups
Sprint Reviews
Sprint and Product Integration Planning
Sprint Retrospectives
Backlog refinement & grooming sessions
Product demonstrations
Lead communications
Actively participate, collaborate, and communicate with all stakeholders at various levels within the organization to ensure everyone understands the roadmap
Communicate changes, improvements and other important information about the Product as needed
Communicate changes, improvements and other important information about the Product Suite as needed
Work with outside vendors as required including sourcing and contract negotiations
Lead Product Implementation & Operationalization
Coordinate user acceptance testing to ensure the final product moving to production meets the business requirements provided
Coordinate all changes to the system with stakeholders through Product Backlog Management
Plan and deliver product rollout, including training, change management and communication
Ensure appropriate problem resolution has occurred and that system issues are addressed and communicated accordingly, including making final decisions as appropriate
Evaluate ongoing maintenance and enhancements from a business requirements perspective
Other duties as assigned.

**Qualifications**:
Post-secondary education
3-5 years’ experience working closely with IT on delivering products and enhancements
Experience leading project teams
Experience working in the Lean, SAFe, Agile, SCRUM or XP methodologies
Product Owner experience and certification (i.e., CSPO)
3-5 years of P&C insurance experience
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.

**Job Types**: Full-time, Permanent


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