![Techila Solutions Pvt. Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Support- Bilingual
1 week ago
Key Skills:
- Responsible for providing Bilingual Customer Service Support.
- Service Now reporting, perform ticket analytics, helpdesk analyst.
- providing L1/L1.5 support, excellent customer handling skills,
- Awareness / knowledge of ITSM process, knowledge on bank branches and ATM support.
**Job Types**: Full-time, Contract
**Salary**: $30.00-$35.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Vision care
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 4 years (required)
- Customer service: 4 years (required)
- Bilingual: 2 years (required)
- ITSM: 3 years (required)
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