Bilingual Customer Service Representative
5 months ago
**Job Role: Bilingual Customer Service Support**
**Location: Toronto ON Onsite**
**Duration: Full Time**
- Responsible for providing Bilingual Customer Service Support.
- Service Now reporting, perform ticket analytics, helpdesk analyst.
- providing L1/L1.5 support, excellent customer handling skills,
- Awareness / knowledge of ITSM process, knowledge on bank branches and ATM support.
**Salary**: $40,000.00-$50,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 4 years (preferred)
- Customer service: 4 years (required)
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