![ProIT Inc.](https://media.trabajo.org/img/noimg.jpg)
Bilingual Customer Service
1 week ago
**Skills and Responsibilities**:
- Responsible for providing Bilingual Customer Service Support.
- Service Now reporting, perform ticket analytics, helpdesk analyst.
- providing L1/L1.5 support, excellent customer handling skills,
- Awareness / knowledge of ITSM process, knowledge on bank branches and ATM support.
Pay: $70,946.01-$100,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Bonus pay
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Service Now reporting: 4 years (preferred)
- L1/L1.5 support: 4 years (preferred)
- ITSM: 4 years (preferred)
- ATM support: 4 years (preferred)
Work Location: In person
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