Back Office Administrator

6 months ago

Toronto, Canada CI Financial Full time

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

JOB OVERVIEW

WHAT YOU WILL DO
- Complete daily flattening in investor accounts upon review of integrity report.
- Complete daily transmission of bank files to execute a “Penny Test” between CI Investment Services Inc. (CIIS) bank and investor bank accounts.
- Deposit incoming investor transfers, contributions, and corporate cheques. Ensure all cheque
- amounts are reflected in investor and corporate PARIO accounts through bookkeeping entries.
- Coordinate all CIIS corporate banking activity through the RBC Express portal and execute various external payments and capital movements through key Bank Partners RBC/BMO.
- Complete ad-hoc outgoing or incoming EFT and wires to/from the client’s financial institution. Ensure EFT in/out are reflected on both RBC Express payment activities reports, as well as internal Back Office systems (PARIO/BMS) via journal entries.
- Process all cash and positions internal transfer movements between client accounts held within CIIS.
- Collaborate with internal business units to ensure exceptional service is delivered efficiently and effectively to resolve any outstanding requests.
- Liaise with external institutions to reconcile CIIS Canaccord accounts and RBC bank accounts; communicate with financial institutions to resolve outstanding funds and balances.
- Manage, respond to, and process requests received through the internal “Back Office” mailbox and Salesforce within set SLA.
- Book manual and COD trades, new issue allocations, as well as GIC and bond trades.
- Validate end-of-day cash positions within various banking accounts to ensure there is enough cash to support all expected debits.
- Review the RBC Flat File for AML risks, RRSP contributors, and invalid transactions before submitting the file for processing.
- Manage, respond, and execute service requests from department inbox, as necessary
- Receive and process instructions while adhering to policies and procedures in a timely and accurate manner
- Perform routine reconciliation, settlement, and deposits; ensure all relevant cut off times are met
- Coordinate with internal business units to process and improve service delivery
- Ad hoc duties relevant to the position shall be assigned as required

WHAT YOU WILL BRING
- Undergraduate degree in Business, or relevant field of study
- At least 1 year previous experience in a similar capacity is preferred
- Completion of CSC, CPH or other related courses an asset
- Experience with CDS, ATON and/or DTC an asset
- Strong communication skills, both verbal and written
- Proficient with MS Office Suite (Word, Excel, and Outlook)
- Self-initiated, fast learner with a positive attitude
- Organized, detail oriented, and hardworking character
- Ability to work in a fast-paced and challenging environment.

LI-HYBRID

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

WHAT WE OFFER- Modern HQ location within walking distance from Union Station- Flexible & Hybrid Work Program- Equipment Purchase Program- Training Reimbursement- Paid Professional Designations- Employee Share Purchase Program (ESPP)- Corporate Discount Program- Enhanced group benefits- Parental Leave Top-up program- Fitness membership discounts- Volunteer paid Days- Complimentary vending machines

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