Coordinator, HR and Learning

2 weeks ago

Toronto, Canada Heart & Stroke Full time

**Who we are**

At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website.

**The opportunity**

This unique dual reporting role plays an important role on the Culture, Talent and Diversity team by providing day to day operational support to employees and new hires by facilitating the implementation of important Learning & Development and Human Resources team initiatives, all while embodying Heart & Stroke’s culture of caring and demonstration of values and behaviours.

If customer service, new employee satisfaction and the ability to grow and develop in your career both in the HR operations and L&D streams is of interest to you, please read on and apply This hybrid role can be work from anywhere in the Toronto area provided they are able to come into the office at Yonge & Eglinton upon request (approximately 3 times a month).

**How you will make an impact every day**

New Hire onboarding and orientation
- Prepare new hire offer letters
- Lead employee onboarding by communicating with new hires, responding to their inquiries, and sending pertinent information including required documents.
- Ensure new hire documentation is completed, tracked, saved and submitted in a timely manner, including supporting hiring managers with onboarding process and following up on new hire training or compliance requirements.
- Coordinate the new employee orientation process, including content design and maintenance, deployment of ‘Welcome’ messages, assignment of user licenses and user support.
- Deliver new employee orientation sessions and support other teams in the development and scheduling of sessions.

Administration and Communication
- Maintain accurate and up-to-date human resource paper and electronic files, records, and documentation while ensuring the integrity and confidentiality of all data.
- Create and respond to employment verification letters and department inquiries.
- Ensure monthly updates to the organization charts are accurate and uploaded to Internal Intranet
- Confidently respond to common internal and external questions or inquiries on policies or programs and directs inquiries to the appropriate team member if appropriate.
- Embody the culture of H&S through interactions with employees and external partners.
- Proactively administer the employee maternity and parental leave process
- Support departing employees and managers with offboarding information and tasks
- In collaboration with the Internal Communications team, support the maintenance of HR Hub on Rita.
- Support the annual Code of Conduct communication and collection process.
- Carry out other CTD duties/projects as appropriate and as assigned by managers

L&D Program Execution and information management
- Support the needs assessment, sourcing, project coordination execution of learning and organization development programs (and/or processes) that drive employee growth, engagement and success.
- Support the sourcing, planning, vendor relationships, logistics and execution of wellbeing Wednesday webinars.
- Coordinate the submission of content for translation into French and transposes French language materials using translated content.
- Manage the L&D learning calendar, user databases, including account set-up/decommission and end-user support (e.g. LinkedIn Learning and Knowbe4).
- Support the consolidation and analysis of results from employee surveys, evaluations, assessments and focus groups to identify opportunities for improvement and supporting recommendations.
- Provide budget and contract support for all L&D programs.

Performance Management and training program
- Support the maintenance, scheduling and delivery of Heart & Stroke’s “Performance Management" training program for new employees including but not limited to: session content updates, logistics, participant registration and communication, facilitator coordination, record keeping, and program evaluation.
- Support HR team with merit process, collection and tracking of annual performance review submissions in Learning Managment System

Recruitment
- Support the HRM team with screening resumes, preparing interview questions, scheduling pre-screen’s, interviews, reference checks and exit interviews upon request
- Act as backup for the Recruitment Coordinator during peak periods or vacation

**Who we need**

**Experience**
- 2 - 3 years of relevant HR work experience including Learning and Development experience or Training/Adult education.
- Experience with instructional design for both soft and technical skills (e.g. information technology platforms) w

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