Privacy Officer

5 months ago

Toronto, Canada Heart & Stroke Full time

**Who we are**

At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website.

**The opportunity**

Heart & Stroke is seeking a talented and experienced Privacy Officer and legal Support Specialist to join its respected Legal team. Reporting to General Counsel, Corporate Secretary and SVP Risk Management, this role is responsible for managing H&S’s national privacy portfolio and providing co-ordination and support for ad-hoc legal team projects, including enterprise risk management and governance projects.

The Privacy Officer is accountable for maintaining and ensuring the foundation’s privacy policy is up to date, ensuring compliance with applicable privacy legislation across different jurisdictions and manages privacy complaints. The role works closely with the legal team and business units across the organization to understand, map and maintain data governance policies and processes.

This role also manages the foundation’s insurance portfolio, claims and incident reporting systems and works with the various business teams to collect the appropriate information required for renewals.

The successful incumbent in this role will also need to have strong project management skills to coordinate the administration of various legal projects across the organization including supporting policy drafting and maintenance to support the full legal team in carrying out risk mitigation processes.

**How you will make an impact every day**

Manage the foundation’s privacy portfolio
- Manage and maintain mapping of the foundation’s data and data governance processes and policies
- Ensure compliance with all applicable privacy legislation across the different province and stay abreast of upcoming changes and developments in the law to ensure Heart & Stroke remains compliant
- Oversee all privacy complaints and implement resolution process, escalating to legal counsel when required due to risk
- Advise business teams on standards and requirements of privacy law applicable to the foundation in coordination with counsel
- Monitor developments in the privacy landscape and translate and provide information to business leads on how to stay on top of these developments
- Manage and respond to privacy complaints in a timely and customer service oriented manner and coordinate operational processes required to meet privacy standards
- Under the guidance of Legal Counsel, monitor and negotiate agreements with third parties that host, collect, use, or have any other relationship with HSFC collected personal information
- Respond to ATIP requests - working with business units to prepare materials and submissions
- Review all digital and print materials prior to publishing for compliance with privacy legislation and CASL
- Sit on committees related to new Foundation tools to advise on privacy issues
- Lead training sessions and refreshers as necessary on privacy procedures

Manage insurance renewals process
- Manage annual renewal of all insurance policies for the Foundation through working with the Foundation’s broker
- Manage the drafting of annual reports to the Board and make recommendations on insurance coverage
- Provide support to teams on insurance as it relates to contracts
- Manage process of claims as necessary and manage incident reporting system

Manage the coordination and administration of various legal projects
- Demonstrate initiative to coordinate legal projects and initiatives
- In coordination with counsel, develop project plans, key milestones and deliverables and ensure projects are moving according to schedule
- Support legal team on contract process and other risk mitigation tools, as necessary.

**Who we need**

Education
- Post secondary degree or diploma
- PACC or CIPP C Certificate (or in progress) or related certificate program from a Canadian post-secondary institution

Experience
- Minimum of 3-5 years of relevant experience in a Canadian privacy office role using specific skills/knowledge such as privacy management, access and Information management, project management, risk management, data security and/or insurance
- Demonstrated experience working with privacy legislation
- Project coordination or project management experience

**Skills**:

- Extremely organized, detail oriented and able manage various stakeholders to see projects through to completion
- Excellent understanding of privacy legislation, regulations and guidelines
- Experience and comfortable handling highly confidential and sensitive information
- Strong problem-solving and decision-making skills and the ability to wo

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