Office Manager

7 months ago

Cambridge, Canada TRH Services Full time

Brandon Biomed Inc. is a premier provider of biomedical service and sales across Canada. We specialize in the maintenance and repair of medical equipment, ensuring that healthcare facilities operate smoothly and efficiently. Our skilled technologist team is dedicated to delivering top-notch service, from troubleshooting to full-scale repairs, to keep critical medical devices in optimal condition.

**Position**: Office Manager
**Location**: Brandon Biomed Inc. Headquarters
**Working Hours**: 8 AM to 4 PM, Monday to Friday (No travel required)

Job Responsibilities:

- **Team Management**: Oversee and manage our biomedical team, consisting of around 15 skilled professionals, ensuring smooth operations and effective team collaboration.
- **Safety Training**: Implement and manage safety training programs for the biomedical team to maintain a high standard of workplace safety.
- **Scheduling**: Develop and maintain schedules for the biomedical team to optimize efficiency and meet service demands.
- **Travel Coordination**: Arrange travel logistics for key team members as needed, ensuring cost-effectiveness and timely bookings.
- **Customer Relations**: Handle escalations professionally, ensuring prompt resolution and high customer satisfaction.
- **Office Operations**: Maintain an organized office environment, fostering a productive and supportive work atmosphere for the team.

Must-Have Skills:

- **Organization**: Exceptional organizational skills to manage multiple tasks and priorities efficiently.
- **Scheduling Experience**: Proven experience in creating and managing complex schedules for technical teams.
- **Technical Team Management**: Strong background in leading and managing technical teams, ensuring operational effectiveness.
- **Communication**: Excellent written and oral communication skills for clear and effective interaction with team members and customers.
- **Customer Service**: Demonstrated ability to handle customer concerns with professionalism and empathy.
- **Interpersonal Skills**: Strong interpersonal skills to foster a positive team environment and facilitate effective collaboration.
- **Self-Starter**: Proactive and motivated to take initiative and drive continuous improvement.

Preferred Experience:

- **Microsoft Access**: Familiarity with database management to support administrative tasks.
- **Google Calendars**: Proficiency in using Google Calendars to manage team schedules.
- **HubSpot**: Knowledge of HubSpot for customer relationship management (CRM) is a plus.

Value Added:

- **Benefits Package**: Comprehensive benefits package to support your health and well-being.
- **RSP Matching**: Retirement savings plan matching to help you plan for the future.
- **Bonus Programs**: Quarterly and yearly bonus programs to reward outstanding performance.
- **Stock Options**: Opportunity to participate in our stock options program, offering long-term financial growth potential.

Join Brandon Biomed Inc. and be a part of a dynamic team committed to advancing healthcare technology and service excellence across Canada.

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Stock options
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Cambridge, ON N3H 4R7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Office management: 2 years (required)

**Language**:

- English (required)

Work Location: In person

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