Sales Operations Coordinator

7 months ago

Waterloo, Canada Voyis Full time

**About Voyis**:
Voyis designs and manufactures high performance underwater optical sensors (lasers, cameras, lights) for underwater vehicles that expand capability and enhance understanding in underwater surveys and exploration. Our products have enabled our customers to survey more than 10,000km of ocean floor across all 7 continents, helping people better understand those remote, challenging environments. Our mission is to push the limits of what’s possible subsea and enable every underwater vehicle to see the depths like we see the surface.

All our products are proudly designed and built in Waterloo. Voyis operates independently and is part of the Covelya Group of companies.

**What you’ll do**:
In the role of **Sales Operations Coordinator** at Voyis, you will be working closely with Sales, Operations, Finance, and Support teams to optimize Voyis’ ability to fulfill customer requests and improve our customer’s experience throughout the sales process. You will support the senior sales staff with quotations, customer relationships, services, and rental inventory coordination to enable the sales process to be efficiently executed and maximize customer satisfaction. As the Sales Operations Coordinator, you will be the administrative owner of facilitating customer purchase orders, from initial acceptance to customer notifications on order fulfilment. Throughout this process, you will liaise across the organization maintaining clear expectation on timelines, deliverables, shipping, and invoicing in relation to the customer purchase order.

We are looking for someone who is organized with exemplary attention to detail, while still being flexible and adaptable in handling a wide range of responsibilities, an excellent communicator, and has a drive to deliver results. We are a small team with loads of exciting opportunities and everyone is encouraged to step outside of their defined role to help us achieve our goals together.

**Specific responsibilities include**:

- Sales Support: Assist the sales team in achieving established sales targets by performing essential sales coordination tasks that improve the team’s efficiency. Tasks may include, but are not limited to, performing customer background checks, generating quotations as instructed, maintaining product pricelists and sales collateral, disseminating and collating product information to global resellers, and communicating with customers throughout the fulfillment process (purchase order, schedule progress, shipping, and providing access to Voyis’ portal for product/training materials).
- Operations Coordination: Serve as the intermediary between the Sales and Operations teams, by generating internal demand through sales orders and closely monitoring production schedules, delivery timelines, and shipment tracking. Support organizing shipments and liaise with Supply Chain to ensure adequate adherence with shipping requirements.
- Rental Inventory Management: Coordinate with sales to communicate rental equipment inventory demand and track rental timelines for deployed units. Liaise with Operations to ensure timely incoming inspection of rental equipment, and Supply Chain to adequately meet customer delivery requirements.
- Process and Compliance: Maintain a comprehensive understanding of Voyis’ commercial processes, including authority levels and discount agreements, and oversee activities to ensure compliance.
- Contract Review: Thoroughly examine contract terms and conditions, coordinating with the legal and compliance teams to ensure policy compliance and risk management.
- Purchase Order Accuracy: Review all incoming purchase orders for precise details regarding equipment, pricing, and terms.
- CRM Maintenance: Regularly update the CRM database, adding or modifying customer contacts, notes, and generating reports to support the Sales team.
- Communicate and confirm invoicing requirements to Voyis’ Finance team.

**Skills you will bring to the table**:

- Demonstrated ability to thrive in a fast-pace research and development environment, where creativity, collaboration, flexibility, and results are valued.
- Strong communication with exemplary organizational skills for planning, multi-tasking, and prioritization.
- Deliver results with a high degree of accuracy and focused on the finer details.
- Experience working with sales and marketing and familiarity using Customer Relationship Management (CRM) software.
- Experience engaging with internal and external stakeholders.

**Bonus Points for**:

- Post-secondary diploma or degree
- Knowledge of customer service principles
- Experience working in Hubspot and/or NetSuite

**The Perks**:

- Flexible work hours, plenty of vacation, and a dedication to a work-life balance
- Employee-directed personal education funds to drive continuous learning
- Profit-sharing within to celebrate our successes together
- Regular company-wide social events (even remotely)
- RRSP Matching, Health and vision b

  • Sales Operations Coordinator

    12 hours ago

    Waterloo, Canada Accelerated Systems Inc. Full time

    Accelerated Systems Inc. (ASI) is a clean energy innovation company. A global Designer and Manufacturer of fully integrated electric vehicle Drive Systems including electric motors, motor controllers, battery systems and custom hardware. We specialize in the electrification of equipment that is currently powered by internal combustion engines thereby...

  • Sales Assistant

    7 months ago

    Waterloo, Canada Elite Marketing and Sales Full time

    **The Sales Assistant will**: - Educate new and existing customers on available products and services, and close sales - Train and supervise associates to meet sales targets - Support Sales and Marketing managers with various tasks such as territory dispositioning, booking and coordinating promotional events and campaigns, tracking sales team performance,...

  • Sales Operations Lead

    7 months ago

    Waterloo, Canada Magnet Forensics Full time

    Who We Are; What We Do; Where we’re GoingMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their...

  • Technical Sales Coordinator

    6 months ago

    Waterloo, Canada Idex Corporation Full time

    **POSITION: Technical Sales Coordinator - Steridose** **DEPARTMENT: Inside Sales - MF and Steridose** **LOCATION: Waterloo, ON or Westwood, MA** **Position Summary** Technical Sales Coordinators are key roles in our Inside Sales teams. These customer-facing roles will correspond with our global customers and channel partners, preparing quotations,...

  • Technical Sales Coordinator

    3 days ago

    Waterloo, Canada Idex Corporation Full time

    With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. Position Summary: Technical Sales Coordinators are key roles in our Inside Sales teams for Pharma Machines and Aftermarket. These...

  • Key Holder/shift Leader

    3 months ago

    Waterloo, Canada WUSA Food Operations Full time

    *Overview* *Duties* - Supervise and motivate team members during shifts - Provide excellent customer service - Operate Point of Sale (POS) systems efficiently *Qualifications* - Previous experience in Food Services min 2 years - Strong organizational skills - Food Safety Certification required **Job Types**: Part-time, Casual Pay: $18.00-$19.00 per...

  • Sales Enablement Revenue Coordinator

    3 months ago

    Waterloo, Canada Kofax Full time

    The **Sales Enablement Revenue Coordinator **is responsible for the planning, organization and management of activity for the global enablement team. This responsibility includes, all program scheduling, ownership of the GRE calendar, coordination of enablement events, creation and management of stakeholder distribution lists, content and organization of...

  • Operations Coordinator

    6 months ago

    Waterloo, Canada Magnet Forensics Full time

    Who We Are; What We Do; Where we’re GoingMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their...

  • Sales Coordinator

    7 months ago

    Waterloo, Canada Magnet Forensics Full time

    Who We Are; What We Do; Where we’re GoingMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their...

  • Sales Operations Director

    2 months ago

    Waterloo, Ontario, Canada beBee Professionals Full time $45,000 - $75,000

    beBee Professionals in Waterloo is seeking an experienced Sales Operations Director to lead our sales team and drive the performance of our retail store. You will be responsible for overseeing daily sales operations, training staff, and ensuring excellent customer service.Key Responsibilities:Lead and motivate the sales team to achieve sales targets.Provide...

  • Operations Coordinator

    2 weeks ago

    Waterloo, Ontario, Canada Disability Solutions Full time

    Job SummaryWe are seeking an Operations Coordinator to join our team at Disability Solutions. As a key member of our staff, you will play a crucial role in ensuring the efficient management of our office operations.The successful candidate will have 3-5 years of experience in the investment brokerage or financial services industry, with a strong background...

  • Sales Operations Specialist

    2 months ago

    Waterloo, Canada Axonify Full time

    Axonify is the frontline enablement solution that’s science-backed and proven to maximize the potential of workforces. Our vision is to reinvent the frontline experience, and we thrive giving them what they need to learn, connect, and get things done. Our SaaS platform is enjoyable, engaging, and easy to use, with an unprecedented 83% engagement rate. If...

  • Sales Operations Manager

    3 months ago

    Waterloo, Ontario, Canada beBee Professionals Full time $45,000 - $75,000

    Job Title: Sales SupervisorbeBee Professionals in Waterloo is seeking an experienced Sales Supervisor to lead our sales team and drive the performance of our retail store. As a Sales Supervisor, you will be responsible for overseeing daily sales operations, training staff, and ensuring excellent customer service.Key Responsibilities:Lead and motivate the...

  • Sales Coordinator

    3 days ago

    Waterloo, Canada Hauser Industries Inc. Full time

    We are growing! Come and join our Commercial Sales Support team. We are looking for a dynamic team player with strong organizational and communication skills who enjoys a fast paced environment to help support our expanding sales network. **Responsibilities and Objectives** - Provide consistent support for both dedicated and independent sales reps. Assist...

  • Office Operations Coordinator

    2 months ago

    Waterloo, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    beBee Professionals in Waterloo is looking for a highly skilled Office Operations Coordinator to support our office operations. As an Office Operations Coordinator, you will be responsible for handling a variety of administrative tasks, ensuring smooth day-to-day office functions.Key Responsibilities:Manage office correspondence, answer phone calls, and...

  • National Sales and Distribution Coordinator – Elite Advisors

    1 month ago

    Waterloo, Canada Equitable Life of Canada Full time

    h3>National Sales and Distribution Coordinator – Elite AdvisorsMonday, November 25, 2024At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. p>Position Title: National Sales and Distribution Coordinator – Elite Advisors Reports To:...

  • Head of Sales

    3 days ago

    Waterloo, Canada GHD Full time

    At GHD Digital, we work with Municipalities across North America to solve their needs. Join a team of industry leaders as we look to transform the municipal Digital landscape. As Head of Sales within Products & Platforms, you will work in a cross-functional team to empower change and drive efficiencies across a Global organization of over 10,000 employees....

  • Operations Coordinator

    3 days ago

    Waterloo, Canada Terracorp Management Inc Full time

    Do you pride yourself on providing superior customer service? Are you passionate about helping others and being a source for support? Our Operations Coordinator comprises both of these things, into one amazing role! We are currently looking for someone who loves people and has a strong organizational skillset. This role will be the go-to person for support...

  • Events and Operations Coordinator

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 year** The Event and Operations Coordinator is responsible for effective planning and execution of all IQC events as well as the coordination for activities within the Communications and Strategic Initiatives (CSI) team. The incumbent assists in logistics and running of special projects and strategic initiatives. The incumbent assists...

  • Sales Associate

    2 months ago

    Waterloo, Canada Rmes.inc Full time

    **Join the Rmes Inc. Team - Embrace Your Potential!** At Rmes Inc, we are fueled by ambition, innovation, integrity, and collaboration. As we continue to expand, we are looking for **dynamic sales associates** to help drive our growth across Ontario. Whether you are just starting your career or bring previous experience, this is an exciting time to join a...