Sales Operations Specialist

1 month ago

Waterloo, Canada Axonify Full time

Axonify is the frontline enablement solution that’s science-backed and proven to maximize the potential of workforces. Our vision is to reinvent the frontline experience, and we thrive giving them what they need to learn, connect, and get things done.

Our SaaS platform is enjoyable, engaging, and easy to use, with an unprecedented 83% engagement rate. If you're looking for a meaningful product and a great company culture, let's talk

The Sales Operations Specialist plays a critical role in driving revenue growth and operational efficiency by supporting the revenue teams across multiple areas including process changes, deal desk, data integrity strategies, and reporting insights. This role involves a blend of analytical, technical, and collaborative skills to ensure the revenue organization has the resources, insights, and processes needed to achieve its targets. The Specialist will work closely with the Senior Revenue Operations Manager on a variety of strategic initiatives and projects to meet revenue goals.

**The impact you'll have**:

- Ensure the accuracy and reliability of our customer lifecycle information in Salesforce, including opportunity stages, close dates, and deal values as part of owning the deal desk. You'll play a key role in revenue reconciliation by collaborating with the Finance team to ensure our financial reporting is aligned with sales performance.
- Champion data quality by deep-diving into anomalies to identify root causes and engineer lasting solutions, while also proactively maintaining the database to ensure accurate insights for strategic decision-making.
- Optimize sales and customer experience operations by identifying and executing on opportunities to streamline processes, including owning communication and documentation throughout projects; refining lead management to capture and nurture high-potential prospects; masterminding opportunity management to accelerate deal closures and fostering seamless and cohesive dissemination of information internally across the prospect's journey, from the initial point of contact to their transition into a customer.
- Empower revenue leaders with data-driven insights by crafting compelling dashboards and reports that illuminate key performance indicators and unlock strategic opportunities.
- Partner with the Senior Revenue Operations Manager to design and implement effective sales territory strategies that optimize market coverage and penetration, ultimately contributing to the achievement of revenue targets.
- Actively collaborate with key stakeholders across the organization - sales, marketing, finance, enablement, and customer experience - to proactively identify potential challenges and formulate strategic remedies to stay ahead of the curve.
- Be a change agent by collaborating with the Enablement team to ensure smooth integration of process and technology improvements, empowering revenue teams to excel in their roles.
- Partner with Revenue Operations Systems Administrators to bridge the gap between business requirements and system capabilities. The scope of this collaboration encompasses technical setup, enablement, and post-rollout support to ensure seamless integration and adoption by the teams which would involve; conducting meetings with internal stakeholders to gain insights into their needs; ensuring that technical specifications are well-defined and overseeing the smooth implementation of technical updates.
- Assess incoming requests to Business Operations, adding detail and clarity to facilitate streamlined processing and effective resource allocation.

**What you'll bring**:

- 3 plus years of experience in a SaaS B2B environment, with at least 2 years in sales operations, business operations, or a related operations field.
- Deep understanding of key SaaS metrics, including ARR, MRR, and churn metrics as part of deal desk ownership and data integrity.
- Previous experience with deal desk preferred, including ability to review and comprehend contract language.
- Proficiency in Salesforce Sales Cloud, including Reports and Dashboards. Salesforce admin experience is a plus.
- Experience identifying and implementing process improvements to enhance efficiency and productivity.
- A natural desire to comprehend and implement imaginative solutions to address business challenges, while simultaneously expanding one's own knowledge.
- Enthusiastic about learning new skills and technologies.
- Ability to build bridges among cross-functional teams to achieve common goals and is excited about working with Axonifiers at all levels of the organization.
- Strong active listening skills with the ability to translate complex technical concepts into comprehensible language that non-technical users can understand.

It's ok if your experience doesn't check every box If you check off more than a few - great We’d welcome a chance to get to know what you can bring, how you can add to our culture, and hear your unique story.

**Work locati

  • Key Holder/shift Leader

    3 months ago

    Waterloo, Canada WUSA Food Operations Full time

    *Overview* *Duties* - Supervise and motivate team members during shifts - Provide excellent customer service - Operate Point of Sale (POS) systems efficiently *Qualifications* - Previous experience in Food Services min 2 years - Strong organizational skills - Food Safety Certification required **Job Types**: Part-time, Casual Pay: $18.00-$19.00 per...

  • Technical Sales Specialist

    1 month ago

    Waterloo, Canada HY PRECISION MANUFACTURING Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years - **Tasks**: - Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates - Prepare sales or other contracts - Promote sales to existing clients - Identify and solicit potential clients - Assess client's needs and resources to recommend the...

  • Technical Sales Specialist

    4 months ago

    Waterloo, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates - Prepare sales or other contracts - Promote sales to existing clients - Identify and solicit potential clients - Assess client's needs and resources to recommend the appropriate goods...

  • technical sales specialist

    4 months ago

    Waterloo, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full time

    Education: Expérience: EducationCollege/CEGEPTasksEstimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery datesPrepare sales or other contractsPromote sales to existing clientsIdentify and solicit potential clientsAssess client's needs and resources to recommend the appropriate goods or servicesDevelop reports and...

  • technical sales specialist

    4 months ago

    Waterloo, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksEstimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery datesPrepare sales or other contractsPromote sales to existing clientsIdentify and solicit potential clientsAssess client's needs and resources to recommend the appropriate goods or...

  • Sales Specialist

    6 months ago

    Kitchener-Waterloo, Canada Koebel's Roofing Inc. Full time

    **Position Overview**: The Sales Specialist is responsible for generating revenue, supporting operations and our clients, and proactively engaging in business development strategies for growth. **Key Responsibilities**: - Generate customer leads and pitch prospective clients. - Prepare and complete roof estimates and work orders. - Create and deliver sales...

  • Sales Development Specialist

    6 months ago

    Waterloo, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • NxtPursuit Billing Operations Specialist

    3 weeks ago

    Waterloo, Ontario, Canada NxtPursuit Full time

    NxtPursuit is a dynamic and innovative company offering an exciting opportunity for a skilled Billing Operations Specialist. As a key member of our team, you will play a vital role in ensuring the seamless execution of our billing operations.Job Description:The successful candidate will be responsible for managing all aspects of our billing process, from...

  • Product Estimator and Sales Specialist

    2 weeks ago

    Waterloo, Ontario, Canada Grand River Personnel Limited Full time

    Job SummaryWe are seeking a skilled Product Estimator and Sales Specialist to join our team at Grand River Personnel Limited. In this key role, you will be responsible for estimating product costs, providing customer service, and managing orders from start to finish.

  • Sales Operations Director

    2 months ago

    Waterloo, Ontario, Canada beBee Professionals Full time $45,000 - $75,000

    beBee Professionals in Waterloo is seeking an experienced Sales Operations Director to lead our sales team and drive the performance of our retail store. You will be responsible for overseeing daily sales operations, training staff, and ensuring excellent customer service.Key Responsibilities:Lead and motivate the sales team to achieve sales targets.Provide...

  • Sales Operations Coordinator

    6 months ago

    Waterloo, Canada Voyis Full time

    **About Voyis**: Voyis designs and manufactures high performance underwater optical sensors (lasers, cameras, lights) for underwater vehicles that expand capability and enhance understanding in underwater surveys and exploration. Our products have enabled our customers to survey more than 10,000km of ocean floor across all 7 continents, helping people better...

  • Estimator and Sales Specialist

    2 weeks ago

    Waterloo, Ontario, Canada Grand River Personnel Limited Full time

    Grand River Personnel Limited is seeking a highly skilled Estimator and Sales Specialist to join their team in Waterloo Region. The ideal candidate will have strong customer service skills and experience in estimating, sales, and product management.Job DescriptionThe successful candidate will be responsible for building and maintaining strong customer...

  • Sales Operations Lead

    6 months ago

    Waterloo, Canada Magnet Forensics Full time

    Who We Are; What We Do; Where we’re GoingMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their...

  • Sales Representative

    4 months ago

    Waterloo, Canada Lab Tech Support Full time

    **About us** Lab Tech Support is analytical instrumentation specialist with an energized commitment to clients' success! We provide maintenance, service contracts, repair and compliance for Sciex, Waters, Agilent and Shimadzu instrumentation. At Lab Tech Support, everything we do, from the parts we stock to the services we provide, is designed to simplify...

  • Regional Sales and Business Development Specialist

    5 days ago

    Waterloo, Ontario, Canada Equitable Life of Canada Full time

    About the RoleWe are seeking a skilled Regional Sales and Business Development Specialist to join our team at Equitable Life of Canada.As a key member of our Savings and Retirement team, you will be responsible for managing day-to-day sales and distribution deliverables with our Elite Advisors and Distribution partners.Key Responsibilities:Plan and execute...

  • Sales Operations Manager

    3 months ago

    Waterloo, Ontario, Canada beBee Professionals Full time $45,000 - $75,000

    Job Title: Sales SupervisorbeBee Professionals in Waterloo is seeking an experienced Sales Supervisor to lead our sales team and drive the performance of our retail store. As a Sales Supervisor, you will be responsible for overseeing daily sales operations, training staff, and ensuring excellent customer service.Key Responsibilities:Lead and motivate the...

  • Expert Sales Enablement Specialist

    2 months ago

    Waterloo, Ontario, Canada CB Canada Full time

    Job Title: Learning Specialist - RenewalsJob Summary:The Learning Specialist - Renewals will play a critical role in developing and delivering training programs that support the Renewals organization's onboarding and enablement initiatives.Key Responsibilities:Design and deliver sales training programs using various modalities and tools to support Renewals...

  • Security Operations Specialist

    2 weeks ago

    Waterloo, Ontario, Canada Allied Universal® Full time

    **About the Role**We are seeking a detail-oriented Security Operations Specialist to join our team at Allied Universal, North America's leading security and facility services provider. This role is responsible for maintaining security and safety by monitoring and reporting incidents, ensuring compliance with security protocols, and responding to...

  • Sales Development Specialist

    7 months ago

    Waterloo, Canada FuelPositive Full time

    We are building our Sales team, and we are looking for a results-driven, qualified **Sales Development Specialist** **who will play a key role in establishing strong customer relationships and generate interest and demand for the FuelPositive onsite, containerized green ammonia production systems. As we are a growing organization, this position will...

  • Sales Development Specialist

    7 months ago

    Waterloo, Canada FuelPositive Full time

    Salary: We are building our Sales team, and we are looking for a results-driven, qualified **Sales Development Specialist** who will play a key role in establishing strong customer relationships and generate interest and demand for the FuelPositive onsite, containerized green ammonia production systems. As we are a growing organization, this position will...