Front Desk Administrator

2 months ago

Stoney Creek, Canada Tripemco Insurance Group Limited Full time

**About us**

Tripemco Insurance Group is a Canadian insurance brokerage that has been delivering trusted advice on risk management since 1983. Our solutions and custom programs span a wide variety of industries. At Tripemco Insurance Group, we’re focused on creating great relationships with our clients, partners, and the community at large.
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- We are seeking a Front Desk Administrator to join our team

**Responsibilities**
- Professionally greet clients or guests as they enter the office and assist them with their needs.
- Process payments for clients using the point of sale system as required.
- Efficiently receive and prepare all courier packages and standard mail and distribute it to the team properly. Drop of any outgoing mail at the end of the day to a postal box.
- Process returned mail by making note in the broker management system and return the mail to the appropriate Account Manager.
- Prepare registered mail for postage as required.
- Maintain inventory of all provisions required for the office. This includes but is not limited to coffee/kitchen supplies, washroom supplies, and standard office supplies.
- Process Electronic Downloading EDI.
- Enter Claims notices into BMS and distribute as required.
- MVR & Autoplus report requests.
- Directing incoming faxes.
- Assist with printing pink slips, preparing documents, etc. for other brokers as available.

**Knowledge, Skills & Abilities**
- Strong command of the English language.
- Computer savvy and proficient with the MS Office Suite of programs, especially Outlook, Excel & Word.
- A team player with a strong work ethic and excellent oral and written communication skills.
- Experience with PowerBroker and PolicyWorks would be an asset.
- Strong attention to detail including strong organizational skills and the ability to prioritize/manage workload under pressure with tight deadlines.
- Change resilient, autonomous worker with the ability to multitask and problem solve with confidence.

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Stoney Creek, ON L8G 1C1: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Microsoft Excel: 5 years (required)
- Microsoft Outlook: 5 years (required)
- Front Desk Administration: 5 years (required)
- Insurance Industry: 5 years (preferred)

Work Location: In person

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