Front Desk Agent

4 months ago

Pincher Creek, Canada Heritage Inn Hotel & Convention Centre Full time

_**The Heritage Inn Hotel & Convention Centre, Pincher Creek, Alberta is looking for a permanent full-time and part-time Front Desk Agent to start immediately.**_

**Terms of Employment**:
On Call, Shift, Overtime, Weekend, Day, Evening

Benefits: Discounts

**Skill Requirements**:
Experience: No Experience Required

Education: Not Required

**Duties Include**:

- Maintain an inventory of vacancies, reservations and room assignments,
- Register arriving guests and assign rooms,
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person,
- Provide information about services available in the community
- Respond to guests’ complaints,
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems,
- Present statements of charges to departing guests and receive payment

Work Setting: Hotel & Convention Centre

Work Location Information: City (Urban)

Languages: English

**When you apply, please send the following**:

- Resume
- Senior Certificate / High School Diploma
- Review the summary of the book: The 7 Habits of Highly Effective People” by Stephen Covey and explain which of the 7 factors do you follow with examples.

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Discounted or free food
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Work Location: In person

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