Office Administrator

1 week ago


Winnipeg, Canada Exhale Dance Studio Inc. Full time

**Company description**

At Exhale Dance Studio we believe in cultivating humans, not just dancers. We know that the performing arts are a wonderful outlet to teach young people values of balance, perseverance, dedication and above all grace. Our role is to inspire students to challenge themselves into becoming the best version of themselves they can be. We appreciate that each child is different and we embrace it

We are more than instructors and administrators, we are role models. At Exhale, we know that dance brings joy to the soul
- we love to see our students individuality shine - and we look forward to every opportunity to do just that.

**Job description**

WORLD CLASS WOW: Your mission is to ensure Exhale Dance Studio delivers a world class experience at every touchpoint, bringing joy and connection to our families and team, resulting in consistent growth of the studio.

INTENTION 1: You surprise and delight everyone from our families to our team, with the most extraordinary service. Your goal is always to leave a lasting impression in an elegant manner that is efficient, replicable and above all else memorable, leading to raving fans.

INTENTION 2: Embodying absolute professionalism, attention to detail and immaculate communication, you ensure every t is crossed and i is dotted. You ensure everyone has the information they require and thoroughly plan for efficiency, accuracy and replicability throughout the season.
INTENTION 3: Through personal development, growth mindset and continuing education, your fulfilment flourishes. In practicing balance, you allow yourself the opportunity to be present for yourself while using discretion in decision making to create the best version of yourself.

JOB ROLE:

- Ensure all internal operations run seamlessly and to schedule maintaining calm among the team, keeping them in the loop with pertinent details.
- Communicate openly with team members, supporting and caring for them to ensure they focus on what they do best: deliver an outstanding dance education.
- Proactively maintain positive relationships and boundaries with our team and families with the intention of bonding them to our programs for long term retention and loyalty.
- Billing and payment processing, resolving issues efficiently preserving retention.
- Facilitate a beautiful onboarding experience for new and returning students, as well as team members, to turbocharge our reputation as the destination studio.
- Enthusiastically answer questions relating to our programs with the intention of enrolling prospective students into our community.
- Delivering a 5 star standard on all occasions with consistency while supporting the director and contributing to the implementation of strategies that encourage growth.
- Prepare events with comprehensive detailed planning, ensuring accurate communications with our team and vendors for remarkable replicable experiences.
- Effectively assist with preparations in advance, and with purpose, all meetings and marketing plans. Leave a lasting impression that impacts our families and our team.

**Job Types**: Part-time, Seasonal
Part-time hours: 15-25 per week

**Salary**: From $14.50 per hour

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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