Ime Intake Coordinator

2 weeks ago


Kitchener, Canada CBI Health Full time

**IME Intake Coordinator - Kitchener, ON (Remote)**

FOCUS Assessments looking for Full-time, working remotely (may be required on site in Kitchener from time to time for meetings or training).

**Reporting Relationship**: Reports directly to Manager unless otherwise specified.

**Specific Responsibilities**:

- Respond to incoming communications from customers within client Service Level timelines
- Retrieve Referral Information and Input data into Client Data Management system and/or Client Referral Software
- Review medical files and request missing information where applicable, ensuring adequate follow up where necessary
- Scheduling Assessments (Independent Medical Evaluations)
- Communicate with all necessary parties and process same day issues, cancellations and no shows, including direct reschedules.
- Documenting all communication between parties, ensuring it is clear, concise and comprehensive
- Respond to requests from lawyers, insurance adjusters, disability case managers, and employers, ensuring timely responses and follow-ups, which includes managing and processing all requests made for medical file production and communicating with necessary participants regarding any legal proceedings
- May be required to supervise and train support staff under the direction of the manager

**Knowledge Skills and Attributes Required**:

- Knowledge of the Rehabilitation and Independent Medical Evaluation (IME) sector
- Healthcare professional or healthcare background preferred but not mandatory (kinesiology)
- Strong organizational, multi-tasking and problem solving skills
- Customer service experience required, ideally in the service sector
- Excellent spoken and written manner
- Computer literacy (Windows, Microsoft office, Adobe)
- Ability to adapt to use of multiple databases
- Ability to communicate well internally and externally

**What CBI Health offers you**
- Continuous learning and skills development, including management opportunities
- Training and mentoring from a national network of experts
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Flexible working hours and virtual care options

**About Us**

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of **Canada’s Best Managed Companies** for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.


  • Intake Coordinator

    4 days ago


    Kitchener, Canada Ray of Hope Full time

    **Overview**: The Intake Coordinator is part of the Live-In Treatment Team and works alongside the Program Manager with the primary focus on all aspects of the referral, pre-admission, admission and initial treatment planning processes. The incumbent will share with staff all relevant to treatment information and the participant's initial treatment goals and...


  • Kitchener, Canada Canadian Mental Health Association Waterloo Wellington Full time

    Posting Closes: July 26, 2023 at 5:00pm We are recruiting for a **SERVICE COORDINATOR for Here 24/7**: - _ _**One regular full-time position (35 hours per week - rotating schedule that includes days, evenings, overnights and weekends) based at 67 King St. E, Kitchener.** Reporting to the Team Lead, Here 24/7, this position will provide a range of services...

  • Marketing Coordinator

    4 weeks ago


    Kitchener, Canada Communitech Technology Association Full time

    **Communitech helps founders start, grow and succeed** At Communitech, we’re all about the “F” word. Founders. We were built by tech founders who saw the need for a community of support to help ensure the future prosperity of Canada. No other innovation hub can say that, which is pretty cool. Established in 1997, our mission has been our guide ever...


  • Kitchener, Canada Communitech Technology Association Full time

    Full Time Contract position with benefits until March 31, 2026 **Communitech helps founders start, grow and succeed** At Communitech, we’re all about the “F” word. Founders. We were built by tech founders who saw the need for a community of support to help ensure the future prosperity of Canada. No other innovation hub can say that, which is pretty...

  • Service Coordinator

    7 days ago


    Kitchener, Canada Community Justice Initiatives Full time

    Employer: - Community Justice Initiatives - Type: - Full-Time - Term (Duration): - Permanent - Description: - Position Overview: - The primary role of the Service Coordinator for the Elder Mediation Services Program is to walk alongside older adults, their families and support people to implement strategies to effectively manage conflict. The program...

  • ElevateIP Analyst

    2 weeks ago


    Kitchener, Canada Communitech Full time

    What you’ll be doing: The project will provide coaching, information and funding to Startups, helping Startups access the resources required to develop sound IP strategies. The ElevateIP Analyst will be responsible to assist with the following:   Delivery of IP strategy training modules for Startups, including specialized modules for...


  • Kitchener, Canada Conestoga College Full time

    **Requisition Details**: - **Job Title**:Case Manager, Student Affairs (Contract)**: - **Requisition #**:24-0415**: - **Location**: Doon - **Department**: Student Rights & Responsibilities - **Payband**: 10 - **Payband Range**: $85,529.00 - $106,911.00 - **Hours/Week**: 37.5 - **Posting Date**: Friday, May 17, 2024 - **Closing Date**: Sunday, June 2, 2024...

  • Admin Support

    1 week ago


    Kitchener, Canada Centre for Family Medicine FHT Full time

    Admin Support - CFFM FHT MENTAL HEALTH Programs - Joseph Street The Admin Support, CFFM FHT Mental Health Programs provides **administrative and reception support** to the CFFM FHT mental health programs operating out of Joseph Street; and back up administration and reception to all Joseph Street clinics and programs as needed. Our two mental health...

  • Program Supervisor

    6 days ago


    Kitchener, Canada Indwell Full time

    Come Build Hope and Homes with Us! Program Supervisor - Full Time St. Mark’s Place 825 King St. W., Kitchener, ON **Closing Date for Applications**: August 4th, 2023 **About Indwell**: We are a Christian not-for-profit charity that creates affordable housing communities and supportive programs to people seeking health, wellness, and belonging. Founded...

  • Program Supervisor

    4 weeks ago


    Kitchener, Canada Indwell Full time

    Come Build Hope and Homes with Us! Program Supervisor - Full Time Kitchener, ON- St. Mark’s Place **About Indwell**: We are a Christian not-for-profit charity that creates affordable housing communities and supportive programs to people seeking health, wellness, and belonging. Founded in 1974, we continue to grow and thrive to build high quality energy...


  • Kitchener, Canada Lutherwood Full time

    LUTHERWOOD IS DEDICATED TO SUPPORTING COMMUNITIES WHERE EVERYONE EXPERIENCES MENTAL WELLNESS, OPPORTUNITIES FOR EMPLOYMENT, A PLACE TO CALL HOME, AND A SENSE OF BELONGING. To better serve the diversity of our community, Lutherwood is committed to embedding anti-racist, anti-oppressive practices, and perspectives into the fabric of our organization. We have...


  • Kitchener, Canada Better Business Bureau serving Central Ontario Full time

    Are you a team player with a surprisingly positive attitude? The Better Business Bureau wants you! BBB is a not-for-profit organization committed to being the leader in advancing marketplace trust. For more than 100 years, Better Business Bureau has helped consumers find trustworthy businesses. **Responsibilities**: - Intake and handling of consumer...

  • Admissions Officer

    7 days ago


    Kitchener, Canada Conestoga College Full time

    **Requisition Details**: - **Job Title**:Admissions Officer**: - **Requisition #**:23-895**: - **Campus**: Doon - **Department**: Admissions & Pathways - **Payband**: H - **Starting Rate**: $33.38 - **Payband Range**: $33.38 - $38.75 - **Hours/Week**: 37.5 - **Posting Date**: Friday, August 4, 2023 - **Closing Date**: Sunday, August 13, 2023 at 11:59 PM...


  • Kitchener, Canada Better Business Bureau serving Central Ontario Full time

    Are you a team player with a surprisingly positive attitude? The Better Business Bureau wants you! BBB is a not-for-profit organization committed to being the leader in advancing marketplace trust. For more than 100 years, Better Business Bureau has helped consumers find trustworthy businesses. **Responsibilities**: - Intake and handling of consumer...


  • Kitchener, Canada KWIC Physiotherapy Inc. Full time

    **Job Title: Part-Time Front Desk Receptionist at Physiotherapy Clinic** KWIC Physiotherapy 5 Manitou Dr, Unit # 203, Kitchener, ON N2C 2J6 **About Us**: We are a well-established physiotherapy clinic dedicated to providing exceptional care and rehabilitation services to our clients. Our team is passionate about helping individuals achieve their health...

  • Supervisor, Tenant

    4 weeks ago


    Kitchener, Canada Region of Waterloo Full time

    **Our Story**: Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy,...


  • Kitchener, Canada Muslim Social Services Waterloo Region Full time

    **Responsibilities**: - Collaborating with the MSS staff team to develop and implement effective counselling outreach initiatives, ensuring that they align with the organization's mission and objectives - Providing counselling, therapy, and/or psychotherapy to clients and families, tailoring services to meet their unique needs and circumstances....


  • Kitchener, Canada Indwell Full time

    Come Build Hope and Homes with Us! Housing Support Team Lead - Full Time Kitchener, ON- St. Mark’s Place **Position Description**: Reporting to the Program Supervisor, the Housing Support Team Lead will be responsible to provide tenants with enhanced supports toward their treatment and rehabilitation to help them maintain health and housing. They will...

  • Canine Specialist

    5 days ago


    Kitchener, Canada The Humane Society of Kitchener Waterloo and Stratford Perth Full time

    The Humane Society of Kitchener Waterloo & Stratford Perth is a recognized Canadian leader in Animal Welfare. Our vision is to be a proactive leader in providing humane care through _education_, _advocacy, collaboration _and _enforcement_ to promote the well-being and appreciation of all animals. It is our goal to develop enhanced Canine Behaviour...