Service Coordinator, Here 24/7

2 months ago


Kitchener, Canada Canadian Mental Health Association Waterloo Wellington Full time

Posting Closes: July 26, 2023 at 5:00pm

We are recruiting for a **SERVICE COORDINATOR for Here 24/7**:

- _ _**One regular full-time position (35 hours per week - rotating schedule that includes days, evenings, overnights and weekends) based at 67 King St. E, Kitchener.**

Reporting to the Team Lead, Here 24/7, this position will provide a range of services at the “front door” to our addictions and mental health system including intake, referral, crisis functions, as well as brief support to individuals who are waiting for ongoing service. Service Coordinators will be part of a large team serving Waterloo and Wellington, but will work within smaller geographically based hubs to respond to and meet local service needs. Successful incumbents will need to go mobile as necessary based on the needs of the person and risk issues.

The incumbent requires:

- Degree/diploma in psychology, social work, or relevant health or social science field
- Three or more years of related experience
- Well-developed intake, referral, crisis assessment, intervention and brief support skills
- Ability to work well under pressure in a team environment and also independently
- Knowledge of a broad range of mental health, addiction and concurrent issues
- Knowledge of our system’s mental health and addiction supports and resources
- Good organizational, communication, interpersonal and problem-solving skills
- Ability to work collaboratively in a busy inter-disciplinary setting and with formal and informal community resources
- Well-developed knowledge base of the various service systems within the catchment area
- Demonstrated belief in the values and philosophy of CMHA WW
- Demonstrated sound clinical and practical judgement
- The ability to work a rotating schedule
- A valid driver’s license, vehicle and insurance, as travel is required

**CLASSIFICATION AND RATE OF PAY: Level 5 (OPSEU) - $30.56 to $37.24 per hour**
- Other key search terms: Intake Worker, Social Worker_

**Experience**: Required
- 1 year(s): Crisis Intervention
- 3 year(s): Mental Health

**Education**: Required
- College Diploma or better in Social Work or related field

**Skills**: Required
- Communication
- Crisis Intervention



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