Admissions Officer

2 weeks ago

Kitchener, Canada Conestoga College Full time

**Requisition Details**:

- **Job Title**:Admissions Officer**:

- **Requisition #**:23-895**:

- **Campus**: Doon
- **Department**: Admissions & Pathways
- **Payband**: H
- **Starting Rate**: $33.38
- **Payband Range**: $33.38 - $38.75
- **Hours/Week**: 37.5
- **Posting Date**: Friday, August 4, 2023
- **Closing Date**: Sunday, August 13, 2023 at 11:59 PM EST
- **Vacancy Type**: Support Staff - Full-time Temporary Appendix D Contract

The Admissions Officer is responsible for the domestic admissions process for a portfolio of Conestoga College programs. The incumbent admits qualified applicants to post-secondary, graduate, and degree programs by coordinating admission activities which support the college enrolment plan.

**Responsibilities**:

- Communicating with prospective applicants, students, parents, sponsoring agencies, secondary school guidance counsellors, and community agency counsellors
- Receiving and responding to telephone, written, in-person, and electronic enquiries on admission procedures, program and admission requirements, admission decisions and other admission related information
- Ensuring that all qualified applicants have met the published Ministry and College admission requirements and selection criteria
- Ensuring English proficiency is met (IELTS, PTE, TOEFL, or other recognized tests) prior to admission letter issued
- Ensuring that accepted applicants meet the minimum admission requirements once final grades have been received
- Revoking offers of admission if necessary and/or determining if alternate programs can be offered
- Independently creating Program Campus Offerings by loading admission requirements, academic strength calculations, selection criteria, rankings, intake levels, capacity, budget, delivery pattern, start dates, and campuses
- Planning and coordinating the implementation of mandatory information sessions, setting up meetings with Chairs and Deans, inviting and confirming applicants, and following up with student applicants
- Loading new programs and modifying existing programs in the Student Information System (SIS) including all admission information in the descriptions tab, program requirements, process orders, conversion bonuses, program bonuses, weighting, minimum cut-offs, letter notes, etc.
- Updating and inputting program offerings and status for the Ontario College Application Service (OCAS) website and publications and verifying that appropriate links to the college website are well maintained
- Developing, managing, and updating wait lists for specified programs, and admitting new students as spaces become available
- Using judgment to make alternate offers to suitable programs taking into consideration academic qualifications and other program choices to ensure applicant retention, increase numbers in undersubscribed programs and encourage pathways to support the college enrolment plan
- Reviewing the admissions process with Coordinator Admissions & Pathways and making recommendations for implementing and refining admission procedures and systems
- Setting minimum academic and selection benchmarks based on previous statistical reports and experience in consultation with the Associate Registrar, Program Coordinator, Chair and/or Dean

**Qualifications**:

- Two-year Diploma in Information Technology Support Services, General Business, Office Administration Executive, or related field is required
- Three years of practical experience in student/client services is required
- Experience working with multiple large database systems is required
- Experience working in an educational environment is considered an asset
- Related practical experience working with a diverse clientele, including newcomers to Canada and new Canadian is considered an asset
- Excellent interpersonal and public relations skills
- Excellent oral and written communication skills; excellent listening skills
- Effective organizational and time management skills, with demonstrated ability to work under pressure and in demanding situations
- Highly developed client service skills and ability to respond and problem solve with tact, diplomacy, discretion, and professionalism
- Compassion and ability to determine when flexibility can and should be exercised
- Ability to work both independently and in a team environment
- Demonstrated patience and appreciation for cultural differences when dealing with international students

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