Receptionist/administrative Assistant
5 months ago
**Acadia physical therapy and health centre is a well-established multi-disciplinary clinic in North Edmonton. We are looking for a Healthcare office Admin/receptionist opportunity to join our staff.**
If you are looking for a permanent, full-time job with a great team, look no further
Medical Receptionist Job Responsibilities:
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
**Working hours will be 12 PM -8 PM Monday-Friday**.
Medical Receptionist Qualifications / Skills:
- Privacy training (FOIP/HIA/PIPA/PIPEDA)
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus
If you are interested in the role, we looking forward to hearing from you
Pay: $16.00-$18.00 per hour
Expected hours: 40 per week
**Benefits**:
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Edmonton, AB T5A4L8: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Administrative experience: 1 year (preferred)
Work Location: In person
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