Receptionist/administrative Assistant

5 months ago


Edmonton, Canada Acadia Physical therapy and health centre Full time

**Acadia physical therapy and health centre is a well-established multi-disciplinary clinic in North Edmonton. We are looking for a Healthcare office Admin/receptionist opportunity to join our staff.**

If you are looking for a permanent, full-time job with a great team, look no further

Medical Receptionist Job Responsibilities:

- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.

**Working hours will be 12 PM -8 PM Monday-Friday**.

Medical Receptionist Qualifications / Skills:

- Privacy training (FOIP/HIA/PIPA/PIPEDA)
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus

If you are interested in the role, we looking forward to hearing from you

Pay: $16.00-$18.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking
- Paid time off

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Edmonton, AB T5A4L8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person



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