![Doglas Trading Inc.](https://media.trabajo.org/img/noimg.jpg)
Receptionist/customer Service Representative D
4 weeks ago
**Company**:Doglas Trading Inc.
**Title**:Receptionist and Administrative Assistant
**Job Type**:Full-Time
**Work Location**:Richmond Hill, ON
**Language**:English
Mandarin/French is Preferred
Accountabilities / Responsibilities
- Receiving visitors at the front deck by greeting, welcoming, directing and announcing them appropriately
- Answering screening and forwarding incoming phone calls
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Aid fulfillment of orders through ERP systems or manually
- Generate and manage customer claims and RMA follow up.
- Manage inventory, RMA, and other tracking logs
- Invoices and statement generation
- Assist with project documentation including typing, editing, compiling, and formatting various reports, proposals, memos, and other correspondence
- Other general administrative duties assigned by management
Requirements / Qualifications
- Completion of Post-Secondary or higher education is preferred
- Proven work experience as a receptionist, front office representative or similar role
- Exceptional customer service skills
- Excellent interpersonal skills and able to build rapport with customers.
- Persistent; takes initiative to get the job done in the most efficient way
- Ability to multi-task, to meet targets and deadlines under pressure in a fast-paced environment.
- Strong willingness to learn.
**Salary**: $31,000.00-$45,809.75 per year
**Benefits**:
- Company events
- Dental care
- Extended health care
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
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