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Receptionist/customer Service Representative D

7 months ago

Richmond Hill, Canada Doglas Trading Inc. Full time

**Company**:Doglas Trading Inc.

**Title**:Receptionist and Administrative Assistant

**Job Type**:Full-Time

**Work Location**:Richmond Hill, ON

**Language**:English

Mandarin/French is Preferred

Accountabilities / Responsibilities
- Receiving visitors at the front deck by greeting, welcoming, directing and announcing them appropriately
- Answering screening and forwarding incoming phone calls
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Aid fulfillment of orders through ERP systems or manually
- Generate and manage customer claims and RMA follow up.
- Manage inventory, RMA, and other tracking logs
- Invoices and statement generation
- Assist with project documentation including typing, editing, compiling, and formatting various reports, proposals, memos, and other correspondence
- Other general administrative duties assigned by management

Requirements / Qualifications
- Completion of Post-Secondary or higher education is preferred
- Proven work experience as a receptionist, front office representative or similar role
- Exceptional customer service skills
- Excellent interpersonal skills and able to build rapport with customers.
- Persistent; takes initiative to get the job done in the most efficient way
- Ability to multi-task, to meet targets and deadlines under pressure in a fast-paced environment.
- Strong willingness to learn.

**Salary**: $31,000.00-$45,809.75 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person