
Receptionist/customer Service Representative
1 week ago
**Receptionist and Administrative Assistant**
**From $35,000-$45,000 per year**
**Full-time, Permanent**
**Responsibilities**
- Receiving visitors at the front deck by greeting, welcoming, directing and announcing them appropriately
- Answering screening and forwarding incoming phone calls
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Aid fulfillment of orders through ERP systems or manually
- Generate and manage customer claims and RMA follow up.
- Manage inventory, RMA, and other tracking logs
- Invoices and statement generation
- Assist with project documentation including typing, editing, compiling, and formatting various reports, proposals, memos, and other correspondence
- Other general administrative duties assigned by management
**Minimum Requirements**:
- Completion of Post-Secondary or higher education is preferred
- Proven work experience as a receptionist, front office representative or similar role
- Exceptional customer service skills
- Excellent interpersonal skills and able to build rapport with customers.
- Persistent; takes initiative to get the job done in the most efficient way
- Ability to multi-task, to meet targets and deadlines under pressure in a fast-paced environment.
- Strong willingness to learn.
**About EVA Groups**
EVA Groups is a vendor aggregator who owns 5 brands in IT and consumer electronics industry. We widely distributor our products through distributions and retailers. Our HQ is located in Richmond Hill, Canada and we have a sourcing office in Shenzhen, China. We have a very dynamic culture who are eagerly acquiring talents to be a part of our family.
**Job Types**: Full-time, Permanent
**Salary**: $35,000.00-$45,000.00 per year
**Benefits**:
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Richmond Hill, ON: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- French (preferred)
- Chinese (preferred)
Work Location: In person
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