Hydro Service Manager

5 months ago

British Columbia, Canada GE Renewable Energy Full time

**Job Description Summary**: The Hydro Service Manager (HSM) steers GE’s regional Hydro Service growth strategy. A successful HSM will work with multi-disciplinary teams to prepare winning proposals and managing fast, profitable transactional hydropower service projects in the Western United States for utilities and government agencies. Typical scopes of work include hydro-turbine/generator maintenance and repairs, spare parts, technical assistance, condition assessment, and product training. You will work in some of the most beautiful parts of the country in an industry with an amazing history and limitless potential in America’s green energy revolution.

**About us**:
With a team of around 4,000 employees present in more than 30 countries, GE Hydro Solutions helps customers accelerate the energy transition, by providing Hydropower Solutions to deliver more renewable energy to the world, in a reliable and sustainable way. From Services solutions to Pumped Storage, our portfolio includes the broadest range of hydro solutions and services. In the world, GE's Hydro turbines and generators represent more than 25% of the total installed capacity, and more than 30% of hydro storage plants are equipped with GE technology. We are fully committed to full gender equality and diversity inclusion, aiming for the best professionals in an equal employment opportunity environment. We strive to support work-life balance with flexible benefit programs and hybrid and remote work arrangements.

**Essential Responsibilities**

In this role, the Hydro Service Manager will:

- Build strong and valued relationships with our customers through demonstrated success in the execution of projects and technical collaboration
- Successfully manage profitable Hydro Service projects, driving quality, cost, and schedule strategies in compliance with the contract and GE standards
- Manage GE’s Hydro Transactional Service deal strategy/proposal, and project execution in the region. Be accountable for deal/project success.
- Coordinate with clients at the site and in the office to troubleshoot customer issues, provide timely and effective technical solutions and products with the support of world-class engineering teams
- Work together with the Regional Sales Manager and Regional Service Director to drive solutions-based business development supporting GE’s Hydro Services go-to-market strategies

**Required Qualifications**
- Minimum 5 years of project management experience in the hydropower industry
- Bachelor’s degree in engineering (mechanical or electrical), business or a related field from an accredited university or college
- The ability to travel with little notice to meet with clients and/or visit hydropower facilities (30% travel required)
- The ability to manage dispersed teams (matrix) in remote work environments over several different time zones
- Proficiency in the English language

**Desired Qualifications**
- Act with Humility, Lead with Transparency, Deliver with Focus
- Demonstrated ability to perform inclusively in a diverse work environment and to promote inclusion and diversity in the workplace
- Demonstrate GE’s Bedrock Principles of EHS, Quality and Compliance
- The ability to accurately troubleshoot and provide maintenance recommendations
- A service mindset with entrepreneurial spirit and sense of urgency
- Project Management Professional certification
- FAR Contract and US Government project management experience
- Familiarity with continuous improvement processes such as Lean and Six Sigma
- Proficiency in MS Office Suite and SAP

**Additional Information**:
**Relocation Assistance Provided**:No

LI-Remote - This is a remote position

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