Business/office Manager

3 months ago

Toronto, Canada Common Wealth Retirement Full time

At Common Wealth, we are driven by our mission to help _all_ Canadians achieve financial security in retirement. Through our award-winning digital retirement platform, Common Wealth makes it easy to plan, save, and build a reliable retirement income - so our members can feel confident about their financial future. As Canada’s only retirement fintech, Common Wealth is the trusted group retirement plan provider to a rapidly growing number of businesses, non-profits, and other groups across the country, and works in collaboration with benefits advisors, HR platforms, and other valued partners. Our team is growing to continue to improve the financial security of more and more Canadians. We are looking for an Office Manager to join our team and help organize the business operations for Common Wealth. If you are curious feel free to click hereto read more about us at Common Wealth.

**What you will do**:

- **Support many aspects of the business. **You will be supporting many aspects within the business. Some of your areas of responsibility are:

- Office management, you will be making sure the office is running smoothly by ordering office supplies and equipment, being the liaison between the property managers and Common Wealth, managing mail, courier requirements and planning events.
- Human Resources admin, working closely with our Director of People Operations you will ensure all employee files are up to date, tracking vacations and helping to organize and execute all employee onboarding and offboarding activities.
- Operations & Sales support, on an as needed basis you will be stepping in to support other teams and helping them with some regular or ad hoc tasks that help Common Wealth achieve its goals.
- Finance tasks, in collaboration with our finance team you will support outcomes such as payroll, invoicing and receipt tracking.
- Tech support, working closely with our Chief Technology Officer and our DevOps Infrastructure Engineer to facilitate wiping laptops, setting new employees up in the back-end system and owning the inventory of the physical equipment.
- **Ensure the office operations run efficiently. **While being a master of organization you will be anticipating the needs of the business. As we are a fast-growing company a lot will fall under the office manager's bucket. You will be working on large projects across the company while being the person employes go-to for anything that might need to be done from an office management perspective.
- **Execute at a high level. **You are a master of organizing the people and processes that affect the business. Making the lives of everyone in the office easier is something you feel passionate about. You have no ego attached to the work and never believe any task is too small or too large. While executing both regular and ad-hoc tasks that constantly come up, you continuously look for ways to implement processes, practices, and technology to further increase efficiencies. You will be reporting to the Chief Customer Officer and meeting regularly for feedback and guidance.

**Who you are**:

- **Self-starter willing to take on challenges. **There is never a lack of work for anyone at Common Wealth to take on and we’re looking for someone who will look for ways to add value without requiring a lot of direction. You know how to navigate ambiguity and still get work done.
- **Organized priority setter. **With Common Wealth being a fast-paced organization you are able to understand the impact of prioritizing one thing over another. You make choices about where to spend your time that would bring the most value to your role and the company at large.
- **You anticipate needs. **You are forward-thinking and can constantly look ahead to what is coming and prepare for it without being told. You embody one of our values ‘acting as a business owner’ in having a holistic view of our company and clients and always getting ahead of any potential opportunities or issues even if it’s ‘out of scope’.
- **You have sound business judgement. **You understand you will be handling confidential information and will be asked to always practice your best business judgement and discretion. You intuitively know how to communicate with a variety of audiences in varied formats, always practicing professionalism. You are trusted to use resources in a responsible way, always trying to be as efficient as possible.
- **You are detail-oriented. **You realize that taking the time to pay attention to the details will reward you and Common Wealth in the end. You enjoy looking at the specifics of each and every situation because you know the value it provides. You are reliable, punctual and above all else responsible.
- **You are adaptable. **When plans change you are able to keep the well-oiled machine moving. In this fast-paced environment you are able to handle changes like a pro. You are cool under pressure and a skilled multi-tasker.
- **Technologically savvy. **You will contin

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