Warranty Administrator

3 days ago

Ottawa, Canada Alpha Auto Group Full time

Alpha Auto Group ("AAG") is a growing and nationally focused auto dealer group based in Toronto, with various locations across Canada and the USA. AAG’s mission is deeply rooted in delivering best in class service for our valued customers by putting our customers first through world class service.

With the ever increasing demand for support and service in the auto industry, we are looking for a **Warranty Administrator **to join our team**. **If you are looking for an exciting new opportunity with generous earning potential, you are encouraged to apply

**Essential Functions**
- Accurately coding warranty claims and entering into the dealerships automated system
- Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor
- Reviewing warranty claims and correcting any errors
- Administering warranty parts identification and disposal
- Maintaining good working relationships with the Service and parts Departments
- Booking/coding warranty & internal repair orders
- Keeping abreast of all factory recalls and announcements
- Reconciling all warranty receivables and working with the accounting department to obtain payments
- Handle rejected claims according to dealership and/or manufacturer specifications and follow up on outstanding claims.
- Maintaining all service and customer records as required by the warrantor.
- Other duties as assigned.

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

**Job Types**: Full-time, Permanent

**Salary**: $19.00 per hour

**Benefits**:

- Extended health care

Schedule:

- Monday to Friday

**Experience**:

- warranty admin: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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