Warranty Coordinator, 30 Day

3 months ago

Ottawa, Canada The Minto Group Full time

**WARRANTY COORDINATOR (12-Month Term)**

**Location: Ottawa South**

**Build your future at Minto**

At Minto, our mission to build thriving communities starts with our first community - our employees. We are proud to have been named one of Canada’s Best Managed Companies in 2024, a testament to our nearly 70-year legacy and dedication to providing an exceptional employee experience.

We believe great employees like you are essential to our continued success, and we invite you to join us on our mission. At Minto we welcome change and celebrate new ideas. We provide you with the resources, professional training, and diverse opportunities to grow your career.

**Your offer will include**:

- Competitive salary
- Annual bonus + benefits effective 1 st day + RRSP matching plan + 3 weeks’ vacation
- Benefits including parental leave, unlimited physiotherapy, telemedicine and so much more
- Tuition reimbursement plans and professional development courses
- Employee recognition platform - Be rewarded by your colleagues for your contributions
- Many exciting career opportunities

**Your role on our team**:
The Warranty Coordinator is responsible for providing customer service to homeowners in order to process all inquiries related to service, repairs or outstanding work.

**In this role, you will**:

- Check Tarion portal daily to identify and print any new conciliations/ 30 Day inspections
- Review any emergency calls from the previous night or weekend and follow up with home owner and/or trades
- Coordinates repair appointments for Customer Care, Trade Partners and Homeowners, 30 days, year ends, two year, service calls, and or MSD inspections;
- Responsible for processing all Service Tech paper work & schedules
- Print “scheduled today” list on a daily basis and contact all Trades to ensure successful work days
- Reschedule any additional follow up appointments that are necessary
- Update Newstar, close calls, add notes make sure booking dates are accurate
- Process invoices in Newstar
- Manage vendor cards and the check in check out process
- Send all Trades, weekly, the Newstar aging report
- Responds and assists with resolving all after sales complaints;
- Tracks and closely monitors all active Customer files and ensure they are completed within the set deadlines as indicated by the Tarion Warranty Corporation;
- Provides updates and corresponds with the Tarion Warranty Corporation in regards to files that have been escalated with their office;
- Coordinate all repairs in model homes where necessary;
- Order materials as instructed by Managers/Inspectors/Techs
- Other duties within the scope, spirit and purpose of the job, as requested by management

**We would like you to have**:

- High School Diploma is required or a College Diploma (Construction, Home Building, Administration or related discipline) is an asset.
- A minimum of five (5) years of relevant work experience in customer service role.
- Microsoft Office (Word, Excel), Outlook
- Tarion Warranty Corporation Construction Performance Guidelines and Warranty Coverage is an asset
- Knowledge of construction processes and repair methods is an asset
- Strong knowledge of the Minto New Home Manual is an asset
- Communication skills (listening, verbal and written)
- Problem Solving
- Organizational skills
- Attention to detail
- Customer service focused
- Team player
- Minto is an equal opportunity employer committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet your needs.#TAS2 _

TAS2

  • Warranty Coordinator, 30 Day

    5 months ago

    Ottawa, Canada Minto Group Full time

    WARRANTY COORDINATOR **Location**: Ottawa West Build your future at Minto! Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We...

  • Warranty Technician, 30 Day

    6 months ago

    Ottawa, Canada The Minto Group Full time

    **WARRANTY TECHNICIAN, 30 DAY** **Location: Ottawa, Ontario (West end)** **Build your future at Minto!** Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a...

  • Warranty Technician, 30 Day

    6 months ago

    Ottawa, Canada Minto Group Full time

    **Location**: Ottawa, Ontario (West end) Build your future at Minto! Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We...

  • Assistant Warranty Manager

    6 months ago

    Ottawa, Canada Mattamy Homes Full time

    **Location**: Ottawa, Ontario **Company**: Mattamy Homes Canada **Department**: Warranty Service, Ottawa Division **Employment Type**: Full-Time, On-Site (in office 5 days) **Reports to**: Manager, Warranty Service When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is...

  • Assistant Warranty Manager

    6 months ago

    Ottawa, Canada The Minto Group Full time

    **Build your future at Minto!** Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We recognize this continues with great...

  • Assistant Warranty Manager

    6 months ago

    Ottawa, Canada Minto Group Full time

    Build your future at Minto! Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We recognize this continues with great employees,...

  • Warranty Manager

    2 days ago

    Ottawa, Canada Mattamy Homes Full time

    **Location**: Ottawa, Ontario (On site 5 days/week) **Company**: Mattamy Homes Canada **Department**: Warranty, Ottawa Division **Employment Type**: Full-Time **Reports to**: Senior Manager, Warranty When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a...

  • Warranty Clerk

    2 months ago

    Ottawa, Canada Belair Lexus Full time

    Bel-Air Lexus and Bel-Air Toyota are looking for a FULL-TIME WARRANTY CLERK **Position Overview**: The Automotive Warranty Clerk is responsible for processing warranty claims for automotive repairs and ensuring all claims are submitted accurately and in a timely manner. This role requires excellent attention to detail, strong communication skills, and the...

  • Warranty Services Technician

    6 months ago

    Ottawa, Canada Kohltech Windows & Entrance Systems Full time

    Kohltech Windows and Entrance Systems is one of Canada’s largest window and door manufacturers. We believe our growth and success can be directly attributed to the emphasis we place on service, quality, and innovation and the involvement, commitment and enthusiasm of our outstanding employees. Kohltech has manufacturing facilities in Nova Scotia, Ontario...

  • Warranty Technician

    1 month ago

    Ottawa, Canada The Minto Group Full time

    **WARRANTY TECHNICIAN** **Location**:Avalon **Build your future at Minto!** Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership....

  • Warranty Clerk

    6 months ago

    Ottawa, Canada Belair Toyota Full time

    Overview: We are seeking a detail-oriented and organized individual to join our team as a Warranty Clerk. As a Warranty Clerk, you will be responsible for providing administrative support and ensuring the smooth operation of our office. This is a full-time position with opportunities for growth and development. **Responsibilities**: - Process all extended...

  • Automotive Warranty and Invoicing Coordinator

    3 weeks ago

    Ottawa, Ontario, Canada Car-On Automotive Group Full time

    About Car-On Automotive Group:A family-owned pre-owned automotive store in Ottawa, we have grown to become Eastern Ontario's largest and fastest-growing pre-owned store. Our dealership offers onsite sales and service with customer satisfaction at the core of our growth and success.**Job Summary:**We are seeking a detail-oriented Warranty and Invoicing Clerk...

  • Warranty Technician

    2 weeks ago

    Ottawa, Canada The Minto Group Full time

    **Build your future at Minto!** Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We recognize this continues with great...

  • Low Rise Warranty

    6 months ago

    Ottawa, Canada Claridge Homes Full time

    At Claridge Homes, we are dedicated to quality and craftsmanship without compromise. Established in 1986 and located in Ottawa, ON, we pride ourselves on providing a healthy, diverse, and balanced work environment. Working with a team of over 250 full-time employees, top contractors and professionals, we have grown to become Ottawa’s largest land developer...

  • Warranty - Low Rise Warranty Foreman

    6 months ago

    Ottawa, Canada Claridge Homes Full time

    At Claridge Homes, we are dedicated to quality and craftsmanship without compromise. Established in 1986 and located in Ottawa, ON, we pride ourselves on providing a healthy, diverse, and balanced work environment. Working with a team of over 250 full-time employees, top contractors and professionals, we have grown to become Ottawa’s largest land developer...

  • Warranty Coordinator

    6 months ago

    Ottawa, Canada Claridge Homes Full time

    At Claridge Homes, we are dedicated to quality and craftsmanship without compromise. Established in 1986 and located in Ottawa, ON, we pride ourselves on providing a healthy, diverse, and balanced work environment. Working with a team of over 250 full-time employees, top contractors and professionals, we have grown to become Ottawa’s largest land developer...

  • Warranty Service Manager

    4 months ago

    Ottawa, Canada Mattamy Homes Full time

    Location: Ottawa, Ontario (on site role) Company: Mattamy Homes Canada Department: Warranty, Ottawa Division Employment Type: Full-Time Reports to: Senior Manager, Warranty When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great...

  • Service Delivery Manager

    3 weeks ago

    Ottawa, Ontario, Canada Mattamy Homes Full time

    Job Title: Service Delivery Manager - Warranty OperationsAbout Us: Mattamy Homes is a leading homebuilder in Canada and the United States, with over 40 years of experience in creating communities for families.Salary: $90,000 - $110,000 per year, depending on experienceJob DescriptionThe Service Delivery Manager - Warranty Operations will be responsible for...

  • Early Childhood Educator- Extended Day Program

    2 months ago

    Ottawa, Canada Glebe Parent's Day Care Full time

    **INTERNAL/EXTERNAL JOB POSTING** **Mutchmor EDP Program - Kinder Program** **POSITION**:RECE EDP Educator - 5 hours per day (academic days) - Split Shift & 8 hour Full day shift (SUMMER/PD days & March Break) **START DATE**:ASAP **JOB DESCRIPTION**: As an educator you will be responsible for providing a nurturing, developmentally appropriate and...

  • Warranty Service Operations Manager

    3 weeks ago

    Ottawa, Ontario, Canada Mattamy Homes Full time

    About UsMattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across Canada and the United States.Our MissionWe're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our...