Warranty Clerk

5 months ago

Ottawa, Canada Belair Toyota Full time

Overview:
We are seeking a detail-oriented and organized individual to join our team as a Warranty Clerk. As a Warranty Clerk, you will be responsible for providing administrative support and ensuring the smooth operation of our office. This is a full-time position with opportunities for growth and development.

**Responsibilities**:

- Process all extended warranty claims for Bel-Air Toyota and Bel-Air Lexus
- Follow up with all claims and ensure that the manufacturer receives the correct information within the appropriate deadlines
- Perform general clerical duties, including photocopying, scanning, and filing documents
- Answer phone calls and direct them to the appropriate staff members
- Assist with data entry tasks and maintain accurate records
- Provide customer support and address inquiries or concerns
- Collaborate with team members to ensure efficient workflow

**Skills**:

- Previous experience in a Automotive dealership or warranty role is preferred
- Excellent phone etiquette and strong communication skills
- Proficiency in office softeware
- Ability to type accurately and efficiently
- Strong data entry skills with attention to detail
- Customer service-oriented mindset with the ability to handle inquiries professionally
- Strong organizational skills to manage multiple tasks effectively

**Job Types**: Full-time, Permanent

Pay: $22.00-$25.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
- warranty: 1 year (preferred)
- Automotive repair: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: In person

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