Warranty Clerk

3 months ago

Ottawa, Canada Belair Lexus Full time

Bel-Air Lexus and Bel-Air Toyota are looking for a FULL-TIME WARRANTY CLERK

**Position Overview**:
The Automotive Warranty Clerk is responsible for processing warranty claims for automotive repairs and ensuring all claims are submitted accurately and in a timely manner. This role requires excellent attention to detail, strong communication skills, and the ability to work collaboratively with various departments, such as service and parts. The Warranty Clerk will play a key role in ensuring efficient and effective management of warranty claims in compliance with manufacturer guidelines.

**Key Responsibilities**:

- Prepare and submit warranty claims to manufacturers and suppliers, ensuring accuracy and adherence to company and manufacturer standards for Bel-Air Toyota and Bel-Air Lexus
- Maintain comprehensive records of all warranty claims, including parts returned, and repairs performed under warranty.
- Monitor the status of all warranty claims, including processing and payment times, and follow up on any delays or issues with manufacturers.
- Liaise with customers regarding the status of their warranty claims and provide timely updates as required.
- Work closely with service advisors, technicians, and the parts department to gather necessary information for processing warranty claims.
- Manage the return of defective parts to manufacturers for warranty claims, ensuring proper documentation and credits are received.
- Stay up to date with manufacturer policies, procedures, and guidelines for warranty claims, ensuring full compliance.
- Generate periodic reports on claim submissions, pending approvals, and warranty reimbursements to ensure claim efficiency and resolution.
- Update the used car log daily.
- Assist receptionist with answering and directing all incoming phone calls
- Ensure all trade-ins are put under Bel-air Lexus’ name.
- License all wholesalers.

**Requirements**:

- Prior experience as a Warranty Clerk, Service Advisor, or in a related automotive role is highly preferred.
- Strong attention to detail and organizational skills.
- Proficiency with dealership management software (DMS) and warranty management systems.
- Excellent verbal and written communication.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Strong problem-solving and follow-up skills.

*

**What we offer**:

- Fair and competitive wage based on experience.
- Co-paid benefits, including dental and health care.
- Ongoing training
- A supportive and inclusive work environment
- Employee discounts in sales, parts, and service
- Opportunities for career advancement within the company

If you are a customer-centric professional with a passion for the automotive industry, come join our team We are an equal opportunity employer.

**Job Types**: Full-time, Permanent

Pay: $23.00-$25.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Administrative experience: 1 year (required)
- Organizational skills: 1 year (required)
- warranty: 1 year (preferred)
- Automotive repair: 1 year (preferred)
- Customer service: 3 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

  • Warranty Clerk

    7 months ago

    Ottawa, Canada Belair Toyota Full time

    Overview: We are seeking a detail-oriented and organized individual to join our team as a Warranty Clerk. As a Warranty Clerk, you will be responsible for providing administrative support and ensuring the smooth operation of our office. This is a full-time position with opportunities for growth and development. **Responsibilities**: - Process all extended...

  • Invoicing Clerk

    7 months ago

    Ottawa, Canada Ideal Roofing Company Limited Full time

    Ideal Roofing is currently looking for a invoicing clerk. **Job Title** Invoicing Clerk **Reports to** Accounting Manager **JOB SUMMARY**: The invoicing clerk is responsible for making sure invoices are accurate and that bills are paid on time. **PRIMARY RESPONSIBILITIES**: - Research and gathered necessary information for completion of invoices....

  • Warranty Clerk

    4 days ago

    Ottawa, Canada Ottawa Classic Stairs & Bannisters Inc. Full time

    or equivalent experience **Work setting**: - Construction industry - Manufacture - Warehouse **Tasks**: - Type and proofread correspondence, forms and other documents - Receive and forward telephone or electronic enquiries - Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases - Process incoming and...

  • Accounts Receivable Clerk

    4 days ago

    Ottawa, Canada Alpha Auto Group Full time

    Alpha Auto Group ("AAG") is a growing and nationally focused auto dealer group based in Toronto, with various locations across Canada and the USA. AAG’s mission is deeply rooted in delivering best in class service for our valued customers by putting our customers first through world class service. With the ever increasing demand for support and service in...

  • Accounts Receivable Clerk

    3 days ago

    Ottawa, Canada Alpha Auto Group Full time

    Alpha Auto Group ("AAG") is a growing and nationally focused auto dealer group based in Toronto, with various locations across Canada and the USA. AAG’s mission is deeply rooted in delivering best in class service for our valued customers by putting our customers first through world class service. With the ever increasing demand for support and service in...

  • Invoicing Clerk

    3 months ago

    Ottawa, Canada Ideal Roofing Company Limited Full time

    Hello dear applicant, The Invoicing Clerk is responsible for ensuring invoices are accurate and that bills are paid on time. **PRIMARY RESPONSIBILITIES**: - Research and gathered necessary information for completion of invoices. During peak months inside sales can input **600 **orders per day and invoicing has to follow. - Process and enter all data and...

  • Deal Accounting Clerk

    1 week ago

    Ottawa, Canada Surgenor Ottawa Full time

    **Surgenor Automotive Group **is currently looking for a motivated, career-minded, **Deal Accounting Clerk** to join our fast-paced admin team. In business for over 50 years, the **Surgenor Automotive Group **is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team. We...

  • Deal Accounting Clerk

    2 weeks ago

    Ottawa, Canada Surgenor Ottawa Full time

    **Surgenor Ottawa** is currently looking for a motivated, career-minded, **Deal Accounting Clerk** to join our fast-paced admin team. In business for over 50 years, the **Surgenor Automotive Group **is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team. We pride...

  • Store Inventory Clerk

    1 week ago

    Ottawa, Canada FinishMaster Full time

    At FinishMaster, we offer challenging and rewarding career opportunities and are proud to be Canada’s leader in the distribution of automotive parts, tools and equipment to the automotive aftermarket. Our culture is built on professional excellence, collaboration, innovation and entrepreneurialism. We provide the tools and opportunities to help our people...

  • Sales Clerk

    4 days ago

    Ottawa, Canada Nutri-Lawn Ottawa Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Lawn care company **Tasks**: - Estimate or quote prices, credit or contract terms, warranties and delivery dates **Work conditions and physical capabilities**: - Fast-paced environment **Personal suitability**: - Adaptability -...

  • Sales Promotion Clerk

    7 months ago

    Ottawa, Canada Globe Awards & Promotions Full time

    Education: College/CEGEP - Experience: 5 years or more - or equivalent experience **Work setting**: - Specialty shop - On-site customer service - Wholesalers **Tasks**: - Conduct sales transactions through Internet-based electronic commerce - Estimate or quote prices, credit or contract terms, warranties and delivery dates - Prepare sales, rental or...

  • Office Administrator

    7 months ago

    Ottawa, Canada Myers Automotive Group Full time

    **Office Administrative Clerk** Myers Automotive Group requires an energetic individual to join our team. This is an exciting career opportunity for a person experienced in automotive accounting. This is a full-time position working Monday-Friday from 7:30 am to 3:30 pm. Salary will be based on experience and will range from $18 to $20 per hour. **The...

  • Automotive Parts Clerk

    2 weeks ago

    Ottawa, Canada Partners Power Full time

    We are looking for an inside sales professional for a full-time role of **AUTO** **PARTS** **COUNTER PERSON **at Partners power. If you are a customer-oriented individual with knowledge of automotive aftermarket parts, this could be the role for you! **Duties & Responsibilities of an Auto Parts Counter Person Include**: - Determining customer needs -...

  • Sales Promotion Clerk

    7 months ago

    Ottawa, Canada Globe Awards & Promotions Full time

    Work Term: Permanent - Work Language: English - Hours: 38 hours per week - Education: College/CEGEP - Experience: 5 years or more - or equivalent experience **Work setting**: - Specialty shop - On-site customer service - Wholesalers **Tasks**: - Assist in display of merchandise - Conduct sales transactions through Internet-based electronic commerce -...