IT Administrative Assistant

2 months ago


Ottawa, Canada Audi Ottawa Full time

Come join our dynamic team at Mark Motors Group, a trusted name in the automotive industry for over 65 years. As our corporate team continues to grow, we are seeking a dedicated **IT Administrative Assistant **to support our day to day operations. if you're passionate about technology and eager to contribute to a thriving organization, we want to hear from you

IT Administrative Assistant Responsibilities
- Handle initial IT support requests and guide staff to proper support provider.
- Facilitate and assist with ongoing support tickets.
- Collaborate with outsourced IT support provider.
- Prepare PC/Laptop/Tablet/Mobile for remote IT provisioning.
- Ongoing maintenance of provisioning templates for staff IT profiles.
- User password maintenance.
- Maintain vehicle trackers and related accounts.
- Maintain equipment trackers and related accounts.
- Monitor geofence/lost exceptions.
- Assist with re-orders of consumables. This involves all printer issues and support tickets
- Register equipment and track Inventory allocations.
- Reset and clean returned equipment.
- Maintain tracking spreadsheet.
- Track returns, warranty repairs, and replacements.
- Ongoing maintenance of all NVRs and cameras.
- Tracking of CCTV App deployment. Collaborate with CCTV support provider.
- Collaborate with overnight surveillance provider.
- Log IT orders/invoices/notes for CC statement reconciliation and assignment to GLs

Job requirements
- Intermediate office administration and organizational skills
- Advanced Office365 knowledge
- Advanced Adobe Forms
- Intermediate Microsoft SharePoint
- Intermediate PC/MS Windows skills
- Intermediate skills with task-based work allocation apps (Trello, MS Planner, Monday, etc.)
- Bilingual (English C,C,C French C,C,C)



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