Product Education Specialist

2 days ago


Montréal, Canada Poka Full time

**_About Poka_**
Poka is an innovative app designed for manufacturing companies that empower frontline workers to learn continuously, solve problems and collaborate in support of continuous improvement. Imagine a combination of Facebook and YouTube designed for factory workers. Say goodbye to paper, make way for tablets
Poka has become a catalyst for digital transformation and manufacturing leaders such as Nestlé, Bosch, Kraft and Danone trust us with their transition to Industry 4.0.

**_Being a Product Education Specialist at Poka_**

**_What you'll be responsible for: _**
**Knowledge Base documentation (Help Center)**
- Create product educational Help Center articles, videos, tutorials, demos, and videos to drive adoption;
- Document and maintain the knowledge base of Poka features in collaboration with the Product Managers and other departments;
- Ensure that all resources in all channels are up-to-date with the most recent and accurate information;
- Maintain the Help Center up-to-date, optimize its quality and accessibility;
- Perform usage analysis of the knowledge base articles in a continuous improvement perspective.

**Poka's Certification Program**
- Document the skills and online exams related to Poka features;
- Maintain the register of trained individuals by partner and keep the partner team informed of the endorsement status of each trained individual;
- Conduct the various workshops and training sessions for partners in order to certify them.

**Training Strategies**
- Contribute to the documentation of skills and online exams related to Poka users of all types;
- Carry out one-to-many training/webinars when new versions are released or other.

**_Your experience includes: _**
- 2+ years experience in a customer documentation/enablement role, preferably in a SaaS environment
- Bachelor's or Diploma in Communications, Translation, Marketing, Business Administration or any other related field
- Bilingualism in French and English
- Ability to write clearly and concisely, and to convey complex concepts in easy-to-understand language
- Ability to create video content using iMovie, Final Cut Pro, Camtasia or any other media system
- Proficiency with technology and willingness for self-train with regard to new tools to new platforms, tools, and devices
- Ability to work independently as well as collaboratively to meet deadlines
- Interest for the SAAS and manufacturing environment.

EN #LI-AB1 #LI-Remote
Tu veux en savoir sur notre culture? Clique ICI.
- Want to learn more about our culture? Click _HERE_._



  • Montréal, Canada WuKong Education Group Full time

    This position requires Mandarin speaking!!! ** Who Are We Looking For?** We are looking for Business Development Specialist to join WuKong Education Group. You will be working in collaboration with executive leaders and management team, and leading marketing growth and outreach efforts to develop, implement, and strategize a variety of tactics designed to...


  • Montréal, Canada LCI Education Full time

    Now present on 5 continents, LCI Education network has 23 post-secondary campuses and approximately 3,000 employees who train more than 17,000 students worldwide each year in several fields of study including: Fashion, Arts and Design; Beauty; VFX and video games; Humanities and Social Sciences; Management and Technologies; Hotel Management and Tourism,...


  • Montréal, Canada CN Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...


  • Montréal, Canada Autodesk Full time

    Job Requisition ID # - 23WD73477 - La traduction en Français se trouve plus bas!/The French translation can be found below!_ 23WD73477 Product Manager, Education Platforms Position Overview Autodesk's Digital Customer Lifecycle team is hiring a Product Manager for our Education Platforms. You'll help us elevate the user experience and digital...


  • Montréal, Canada Astellas Full time

    At Astellas, we’re united by a single purpose: to positively impact patients’ lives by turning innovative science into value for patients and improving their health. Our patient-focused approach drives our strategic thinking and informs our day-to-day decision-making. **Description** Responsible for achieving annual sales forecasts through professional...


  • Montréal, Canada Graitec Full time

    About Graitec Group: - Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction and manufacturing customers to CREATE, SIMULATE, FABRICATE and MANAGE all the data of their projects. - The company is driving growth through 3 highly complementary activities: - ü Value...


  • Montréal, Canada Canada Data Communications Management Corp. Full time

    **Title**:Client Production Specialist **Type**:Full Time, Permanent **Location**:1500 Saint-Patrick, Montreal **Reports to**:Client Services Manager **QUALIFICATIONS** - Rsponsible for leading and providing product and service expertise during all the coordination and project management activities associated on client accounts that have been assigned on an...


  • Montréal, QC, Canada LCI Education Full time

    Reporting to the Web Product Manager, the Web Strategy and UX Optimization Specialist will enhance and evolve our web strategy with a strong focus on data analysis and optimization. This role requires close collaboration with web designers, marketing experts, and the content team to ensure our digital presence meets user expectations while achieving our...

  • Product Manager

    5 months ago


    Montréal, QC, Canada LCI Education Full time

    As a Web Product Manager, reporting to the Marketing Principal Director you will play a key role in the creation and evolution of digital products, ensuring that users benefit from a superior experience on our new digital platform. You will be responsible for the entire product lifecycle, from design to implementation, including strategy, development, and...


  • Montréal, Canada Alzheimer Groupe (AGI) Full time

    If you are passionate about working with people living with dementia and their families and are a team player, join our team! **Education and Training Specialist** Reporting to the Director of Support Services, the **Education and Training Specialist** is responsible for developing and delivering AGI’s education programs. Further, they facilitate...


  • Montréal, Canada Adacel Full time

    Location: Montreal, Canada _ - Job Status: Full Time _ - Date Posted: // _ Position Summary: The Product Specialist Lead is an Air Traffic Manager (ATM) Subject Matter Expert who is expected to have an in-depth knowledge of the Air Traffic Management Adacel products to facilitate the support, training, testing, validation of the systems. S/he will...

  • Payroll Technician

    7 months ago


    Montréal, Canada LCI Education Full time

    **RESPONSIBILITIES**: - Support & back up to the Payroll Administrator & Benefits Specialist; - Reconciliation of the Group Insurance invoices; - Follow up on Group Insurance enrollments; - Coordinating with HR about payroll changes (Onboarding & Offboarding); - Carry out activities relating to Canadian payroll production for unionized and non-unionized...


  • Montréal, Canada Cluster Pos Full time

    **Cluster** is on the hunt for a customer-service-driven Product & Installation Specialist to join our team. This role is pivotal in providing technical assistance for our renowned point-of-sale (POS) software and hardware. Ideal for a seasoned support specialist, this full-time position demands a blend of technical prowess and customer service finesse, with...


  • Montréal, Canada LCI Education Full time

    Now present on 5 continents, LCI Education Network has 23 post-secondary campuses and approximately 3000 employees who train more than 17,000 students worldwide each year. From one country to another, LCI Education emphasizes the harmonization of its programs which allow a greater flexibility, better control over the quality of its services and a deeper...

  • Product Education

    6 months ago


    Montréal, Canada Poka EN Full time

    **_About Poka_** Poka is an innovative app designed for manufacturing companies that empower frontline workers to learn continuously, solve problems and collaborate in support of continuous improvement. Imagine a combination of Facebook and YouTube designed for factory workers. Say goodbye to paper, make way for tablets! Poka has become a catalyst for...


  • Montréal, Canada PRE-CA Full time

    As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the name of the game, and you’ll do it by being a Samsung TV product expert engaging with store personnel and customers. **What’s in it for you?** - You’ll represent...


  • Montréal, QC, Canada Velan Inc. Full time

    **Location(s)**: Montreal, QC (Canada) You want to help improve procedures and optimize processes You're known for your collaborative skills Your technical background in welding is one of your strengths Then you could find great satisfaction in the role of **Production Welding Specialist** ! We offer you: - A career, not just a job! - Competitive base...


  • Montréal, Canada The Group Master Full time

    **Master, for over 70 years** We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,300 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and nearly 30 branches in the United...

  • Products Specialist

    2 weeks ago


    Montréal, Canada Anton Paar Canada Full time

    **About Anton Paar** - Anton Paar is a global leader in the development and manufacturing of high-precision laboratory instruments and process measurement solutions. With a rich history spanning over 100 years, we have established ourselves as a trusted provider of innovative and reliable analytical instruments. Our products are utilized across a wide range...


  • Montréal, Canada Lightspeed Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! Lightspeed’s Customer Content team is looking for an Associate Video Production Specialist to produce, edit, curate, and maintain our video support content as we continue to grow into new markets and...