Operations Admin

4 months ago

Richmond Hill, Canada Cansel Full time

**Who we are?**

Helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability.

**Position Summary**

Cansel is a unique, dynamic and fast-growing company. We want a highly motivated and service-orientated individual who isn’t afraid to take initiative - that’s where you come in. Our Operations Admin staff are key to reinforcing daily operations. This position will be based out of our Richmond Hill location and will report to the Customer Service Manager.

**In this role, you will...**
- Develop expertise on Cansel’s processes, help implement process improvements to increase efficiency
- Continually look for opportunities for process improvement
- Ensure all processes are being followed
- monitor open orders
- Process DOAs/returns
- Process invoice corrections
- Work with the sales team to achieve excellent order fulfillment
- Help support accounting activities
- Provide back up for the Customer Success Team

**About you...**

We are looking for an energetic individual able to work within a team environment and prefer to work with mínimal supervision. To succeed in this position, you will possess the following characteristics:

- Experience with SAP or an equivalent ERP
- Experience with Salesforce or an equivalent CRM
- Strong interpersonal communication, & telephone skills
- Ability to multi-task and prioritize work activities appropriately
- Remaining calm and upbeat in a fast-paced and pressured atmosphere
- Detail oriented
- Self-discipline and highly organized with the ability to take initiative around the site
- Ability to foster strong workplace relationships to create a positive work environment
- Minimum of 3 years customer service, and administrative experience
- Demonstrated knowledge of computer information systems: including Microsoft Word, Excel and Outlook
- Proven track record of longevity with previous employers

**Why choose us?**

In addition to the strong growth culture of the company, Cansel offers:

- Competitive compensation package.
- Uncapped Commission incentives for the sales team.
- Flexible extended health and dental benefits program.
- Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance
- Access to on-line pharmacy
- Company vehicle program for Sales Reps.
- Employee Referral Program.
- Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).
- Free access to our online courses database.
- Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.
- Preferred rates on some gym memberships.
- Preferred rates on personal insurance.
- Generous long service reward program.

Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees.

All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.

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