Business Development Representative

3 weeks ago

Ottawa, Ontario, Canada Assent Compliance Full time
Job Description

Business Development Representative (BDR) plays a crucial role in identifying opportunities at named accounts through outbound cold-calling, building relationships and qualifying leads for Account Executives.

Key Responsibilities
  • Leverage all available marketing resources and advanced sales development tactics to generate highly qualified meetings from target Accounts within relevant industries;
  • Drive pipeline growth by scheduling qualified appointments with Account Executives;
  • Qualify leads, as well as prospect into ideal prospective companies;
  • Engage with top compliance leaders to drive growth;
  • Manage and monitor work using a Customer Relationship Management (CRM) tool;
  • Meet and exceed monthly/quarterly targets;
  • Participate in weekly meetings and articulate market feedback;
  • Follow corporate security policies and standards;
  • Ensure departmental security processes and procedures are followed where applicable.
Requirements
  • Minimum one-year experience providing exceptional service in a Tele-Sales role;
  • Excellent interpersonal and collaboration skills - able to work effectively with a diverse group of stakeholders;
  • Can work independently and as part of a team;
  • Experience tracking and reporting on customer activity;
  • Experience working with a CRM tool would be considered an asset;
  • Able to manage sensitive and critical client information;
  • Strong work ethic - self-motivated, hungry to win, and challenge themselves to take as many calls as they can without sacrificing quality of support;
  • Ability to handle a large volume of repetitive tasks with grace and vigour;
  • Committed to providing excellent customer support over the phone and email, representing Assent in the most positive, professional and effective way;
  • Excellent time management and organizational skills - able to manage multiple priorities and timelines;
  • Highly adaptable, flexible and thrive in a fast-paced, ever-changing environment;
  • Critical thinker and able to suggest, implement, and support efficient and effective operations;
  • Insatiable thirst for knowledge - consider themselves a lifelong learner and naturally curious about technology or how things work;
  • Grit - conscientious, resilient and dedicated to achieving excellence and driving results;
  • Open to feedback, coachable and always striving to self-improve;
  • Proficient in the use of MS Office Suite and Google Applications.

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