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Medical Office Administrator

2 months ago

Barrie, Canada Arrow Medical Full time

About Us

Arrow Medical is a pioneering addiction treatment clinic committed to making a positive impact on the lives of people who use drugs. We pride ourselves on providing compassionate, holistic, and judgment-free care to help individuals achieve their goals and live the life they want to live. Our team of doctors specialize in the provision of Opioid Agonist Therapy and harm reduction practices, including Safe Opioid Supply and Hepatitis C screening.

Job Overview
We are seeking a Medical Office Administrator to join our team at Arrow Medical to cover a maternity leave staring late Fall 2024. You will be working alongside our team of physicians and another Medical Office Administrator with >10 years of experience in the field. The ideal candidate will possess strong communication skills, thrives in a team environment, and has a commitment to delivering exceptional patient-centred care.

Hours:

79 Dunlop St:

Tuesdays 10am-2pm

Wednesdays 8am-1pm

Thursdays 3pm-6pm

Optional every Other Saturday 9am-1pm

21 Essa Road:

Monday 7am-12pm

Thursday 8am-12pm

Every Other Saturday 9am-1pm

Duties

- Schedule and confirm medical appointments with patients and communicate messages for medical staff and patients

- Enter and format electronic-based medical records and correspondence and prepare documents for review

- Interview patients in order to complete forms, documents, and case histories including insurance and other claim forms

- Maintain confidential medical files and records

- Complete urine drug screening for patients prior to medical appointments

- Perform point-of-care Hepatitis C screening for patients

- Order supplies and maintain inventory

- Answer phone calls, emails, or inquiries in a professional manner

- May supervise and train other staff in procedures and in use of current software

Skills
- Keen interest in addiction medicine and harm reduction
- Strong communication skills, both verbal and written, to effectively interact with patients and staff
- Knowledge of medical terminology is a plus but not required; willingness to learn is essential
- A proactive approach to problem-solving and the ability to work independently as well as part of a team

We hope you will join our mission at Arrow Medical to provide patient-centred care to people who use drugs.

Job Types: Part-time, Fixed term contract

Pay: From $18.00 per hour

Expected hours: 12 – 16 per week

Education:

  • Secondary School (preferred)

Language:

  • English (required)

Work Location: In person

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