Medical Office Coordinator
1 month ago
We are seeking a highly motivated and customer-focused Medical Receptionist to join our team at Skin Vitality Medical Clinic.
Key Responsibilities:
- Welcome patients and visitors, and respond to inquiries in a timely and professional manner.
- Schedule appointments efficiently, ensuring patient satisfaction and optimal treatment room use.
- Maintain appointment schedules, notify medical staff of patient arrivals, and communicate any service delays.
- Ensure patient comfort and satisfaction by anticipating patients’ needs, anxieties, and answering patient queries.
- Manage patient accounts by obtaining, recording, and updating financial information.
- Ensure availability of treatment information by filing and retrieving patient records.
- Perform opening and closing procedures and protocols.
Requirements:
- Able to multitask efficiently without compromising positive attitude and high performance standards.
- Process payments and communicate effectively with the medical team and patients.
- Provide exceptional customer service with a warm and friendly demeanor.
- Professional communication skills across all platforms, with an excellent phone manner.
- Comfort handling monetary transactions.
- Highly motivated with a strong work ethic, able to work effectively in a team.
- Previous medical administrative experience is an asset.
- Completely dependable in all aspects of the role.
- Able to comprehend and retain information regarding services offered.
- Outstanding multitasking skills and quick learner for computer and scheduling systems.
Working Conditions:
- Day shift
- Evening shift
- Weekends as needed
Pay Rate: $18 - $20 per hour (dependent on skills, experience, education, and training)
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Medical Office Coordinator
4 weeks ago
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Medical Office Coordinator
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Medical Office Coordinator
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