Sales Coordinator

3 days ago

Hamilton, Canada Accor Hotels Full time

Company Description

For over 95 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.


Job Description

Reporting to the Assistant Director of Catering Sales responsibilities and essential job functions include but are not limited to the following:

  • Ensure prompt and courteous service is extended to both internal and external clients
  • Maintain an orderly work environment
  • Have a complete understanding and knowledge of hotel’s services and facilities
  • Assist with rate loading and passkey generation
  • Assist in qualifying group and catering leads, researching space, entering bookings in Opera S&C, completion of banquet event orders and responding to client(s) either personally, or by directing to the appropriate salesperson(s)
  • Assist in qualifying leads, and entering acceptances/RFP’s in Lanyon
  • Accountability and ownership for weekly, monthly, quarterly and annual reports
  • To solicit from and confirm with clients, all information pertaining to the event they are planning, and to organize and distribute all information to departments through memos, banquet event orders and directives
  • Conduct client site inspections of the property
  • Maintain current sales and promotional literature
  • Coordinate with other departments within the hotel to ensure distribution of important information
  • Prepare and disseminate month-end reports
  • Attend all sales meetings
  • Obtain and record group histories
  • Provide administrative duties as required by Assistant Director of Catering Sales
  • Regular sales office reception coverage
  • Occasional Saturday office coverage
  • Assist with preparation and follow-up of sales events (off-site & at hotel)
  • Other duties as assigned

Qualifications
  • Post-Secondary education in hospitality management, business administration, or related field preferred.
  • Minimum of 2 years of experience in sales or customer service, preferably in luxury hospitality and high-volume environments.
  • Excellent communication skills, with the ability to effectively engage guests and corporate clients.
  • Proficiency in Microsoft Office Suite and Opera (CRM Software).
  • Strong organizational skills to manage high volumes of inquiries, bookings, and administrative tasks efficiently.
  • Demonstrated sales acumen with a track record of identifying upselling opportunities and driving revenue growth.
  • In-depth understanding of luxury hospitality standards and Toronto's hospitality market.
  • Familiarity with the hotel's products, services, amenities, and local attractions.
  • Ability to remain calm and focused under pressure.
  • Team-oriented mindset with strong collaboration skills.
  • Integrity and discretion in handling sensitive guest information.
  • Proficiency in additional languages advantageous, especially those commonly spoken by Toronto's diverse population or international travelers.

Additional Information

Visa Requirements:Must provide proof of eligibility to work inCanada.

Job Perks & Benefits:

  • Complimentary meal in our staff cafeteria each shift
  • Exclusive discounts at Accor branded properties worldwide with our colleague benefit card
  • Complimentary dry-cleaning services for your work attire
  • Learning programs tailored to hone your skills and talents
  • Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) Committee
  • Career advancement opportunities, with pathways to national and international promotions, the opportunities are limitless
  • Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)
#J-18808-Ljbffr

  • Sales Coordinator

    4 weeks ago

    Hamilton, Canada Hamilton Volkswagen Full time

    **Hamilton Volkswagen - Sales Coordinator** Hamilton Volkswagen has become the authority within the VW community in Southern Ontario and represent one of the fastest growing and largest urban areas in Canada. As a family owned and operated business, we’re actively engaged within the community through local VW enthusiast shows, sports associations, and...

  • Sales Coordinator

    2 weeks ago

    Hamilton, Canada Sandman Hotel Group Full time

    We pride ourselves in achieving exceptional results in operating hotels from our ability to blend the superior science of hotel management with the art and professionalism of hospitality. Are you seeking a successful company to grow with? Do you have what it takes to grow with us? We are seeking a dynamic Sales Coordinator person to join our team. This...

  • Sales Coordinator

    4 weeks ago

    Hamilton, Canada Everest Toys Full time

    The Company: Everest has been in business since 1992, and is the leading toy, game, and gift manufacturer and distributor in North America, with our head office located in Ancaster, Ontario. We are looking for an enthusiastic, motivated, fun, passionate, and results-driven individual to join our Sales team as a Sales Coordinator. This position will work...

  • Equipment Sales Coordinator

    2 weeks ago

    Hamilton, Ontario, Canada Manulift Full time $5,000

    Based at our Hamilton branch and reporting to the Director of Equipment , the Equipment Sales Coordinator plays a key role within the organization with the mandate of coordinating equipment sales transactions through the Manulift network in Canada. Working in close collaboration with the sales department , the financing department and the service...

  • Sales Coordinator

    3 weeks ago

    Hamilton, Canada Mabel's Labels Full time

    Mabel’s Labels is the leading provider of personalized kids’ labels to families across North America. Our mission is to delight our customers and community, make their lives easier and keep them connected to what they value the most. For the last 20 years, we’ve been selling durable and waterproof peel-and-stick labels to parents who want to avoid...

  • Sales and Marketing Coordinator

    2 weeks ago

    Hamilton, Canada Sheraton Hamilton Full time

    **Position Available: Sales & Marketing Coordinator** **Reporting to: Director of Sales** Build a Dynamic and Rewarding Career with Us! Our hotel brings people together. We’re searching for a Sale & Marketing Coordinator capable of juggling bookings, building strong client relationships and pulling together truly unforgettable experiences. The Sales &...

  • Orthopaedics Sales Coordinator

    2 months ago

    Hamilton, Canada Stryker Corporation Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Sales and Marketing Coordinator

    2 weeks ago

    Hamilton, Ontario, Canada Sheraton Hamilton Full time

    Position Available: Sales & Marketing CoordinatorReporting to: Director of SalesBuild a Dynamic and Rewarding Career with UsOur hotel brings people together. We're searching for a Sale & Marketing Coordinator capable of juggling bookings, building strong client relationships and pulling together truly unforgettable experiences.The Sales & Marketing...

  • Administrative Assistant/sales Coordinator

    2 weeks ago

    Hamilton, Canada Miska Trailers Full time

    Position**:Administrative Assistant/Sales Coordinator** Shift: Monday to Friday from 8:00 am to 5:00 pm AND / OR Tuesday, Thursday, Friday from 8 am to 5pm, Wednesday from 8 am to 7 pm, and Saturday from 8 am to 3 pm Administrative Department - shifts may vary Monday to Saturday Are you looking to work in a well-established organization that is a...

  • Fundraising Sales Coordinator

    4 weeks ago

    Hamilton, Canada Mabel's Labels Full time

    Mabel’s Labels is the leading provider of personalized kids’ labels to families across North America. Our mission is to delight our customers and community, make their lives easier and keep them connected to what they value the most. For the last 20 years, we’ve been selling durable and waterproof peel-and-stick labels to parents who want to avoid...

  • Customer and Sales Coordinator

    3 weeks ago

    Hamilton, Canada The Pod Group Full time

    Our client is an agile, innovative and leading Canadian manufacturer of complex pressure vessel systems for Oil & Gas and Petro-Chemical industries. With an amazing back-story, driven by inspiration and motivation, our client’s mandate is developing highly technical systems with a true customer focus on meeting delivery commitments. Over the past five...

  • Operations, Sales

    3 weeks ago

    Hamilton, Canada Vrancor Full time

    **POSITION AVAILABLE**: Operations, Sales & Marketing Coordinator **REPORTS TO**: Regional Director of Operations and Regional Director of Sales **LOCATION**: Vrancor Hospitality Head Office **ADDRESS**: 366 King St. W., Hamilton, Ontario Learn more about this opportunity below. - Assist Regional Director of Operations and Regional Sales Manager with...

  • Branch Sales Coordinator

    3 weeks ago

    Hamilton, Canada Sherwin-Williams Full time

    This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain...

  • Digital Sales and Marketing Coordinator

    2 weeks ago

    Hamilton, Canada The Chef Supply Inc. Full time

    **JOB DESCRIPTION** The Chef Supply is a restaurant equipment and supply dealer. We are looking for a team member who can add value and grow with our business. The ideal team member is professional, organized and has excellent problem-solving skills. Bonus if they have a passion for food and cooking! Under the direction of the President and management...

  • Coordinator - Sales / Client Retention

    3 weeks ago

    Hamilton, Canada Signal of Edmonton Full time

    **Position Summary** **Soft Skills**: - ** Visioning**:Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. - ** Strategic Planning**:Effective engagement, planning and execution of daily Franchise responsibilities while meeting established deadlines. - ** Financial...

  • Corporate Sales

    4 weeks ago

    Hamilton, Canada Carmen's Group Full time

    **CORPORATE SALES & EVENT COORDINATOR** The Corporate Sales & Event Coordinator ensures that our standards of customer service and satisfaction are exceeded throughout the entire event planning process from the point of sale to event finalization. Be part of our team of champions and elevate your career to the next level! Work for Hamilton's most esteemed...

  • CA Inside Sales Coordinator

    1 month ago

    Hamilton, Canada Radwell Full time

    Job Title:                  Inside Sales Coordinator   Department:             CanadaReports to:               Senior Sales Team CoordinatorStatus:                      Hourly, Full-Time JOB SUMMARYResponsible for sales and customer support responding to customer inquiries and managing sales...

  • CA Inside Sales Coordinator

    4 weeks ago

    Hamilton, Canada Radwell Full time

    Job Title:                  Inside Sales Coordinator   Department:             CanadaReports to:               Senior Sales Team CoordinatorStatus:                      Hourly, Full-Time JOB SUMMARYResponsible for sales and customer support responding to customer inquiries and managing sales...

  • Sales Coordinator

    4 weeks ago

    Hamilton, Canada Sherwin-Williams Full time

    **Job Number**: 23000EZW **Hamilton, Ontario** *** **|** *** **HAMILTON, Ontario** *** **|** *** **CAN ON Hamilton 768707, HAMILTON** *** **Primary Location**:Hamilton, Ontario L8E 2Z5 **Travel**:No **Schedule**:Part-time **Posted**:8/29/2023 **Description**: **Why Sherwin-Williams** Here, we believe there’s not one path to success, we believe in...

  • Sales Coordinator

    2 weeks ago

    Hamilton, Ontario, Canada Sherwin-Williams Full time

    Job Number: 23000EZWHamilton, Ontario***|***HAMILTON, Ontario***|***CAN ON Hamilton 768707, HAMILTON***Primary Location:Hamilton, Ontario L8E 2Z5Travel:NoSchedule:Part-timePosted:8/29/2023Description:Why Sherwin-WilliamsHere, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the...