Office Administrator
1 day ago
Who we are
Farm to Garden Organics, a division of Westbow Group, is a Victoria-based organic materials recycler. We take local garden and forestry residuals and process them into a premium organic compost for landscapers, home gardeners, and local businesses. Our goal is to provide these related products and services with an underlying focus on quality, integrity, and transparency. We are a company that prides ourselves on living up to our core values:
- We work hard, we work smart
- We build lasting value
- We are creative and innovative
- We have fun
- We care
- We act with integrity
About the role
As a successful Operations Administrative Assistant, you will manage Farm to Garden accounts, billings, invoicing, and scheduling in an efficient manner. You will coordinate between customers, operational staff, and the general manager to provide timely and excellent service. You are the main point of contact for internal and external communications that relate to daily operations.
What you’re great at
- Having superb organizational skills
- Having a keen eye for detail
- Being a reliable team player
- Strong willingness to learn and improve
- Ability to be trained and implement unfamiliar software or processes
- Ability to communicate with a variety of personalities, both internally and externally
- Emotional intelligence and the ability to delegate
- Strong communication skills, both written and verbal
What you’ll be doing
- Reviewing, preparing, and sending billing information for the accounting department weekly and monthly
- Taking payments, updating customer files, and being the main point of contact for account holder inquiries
- Monitoring the main phone line, booking deliveries, and answering customer questions
- Collecting, organizing, and communicating information regarding FTG KPI’s progress to the general manager
- Providing clerical support to the general manager
What we’re looking for
- High school diploma or equivalent is required
- 1+ year in an administrative or similar office role is required
- Office 365 proficiency is required; intermediate Excel is an asset
- Analytical skills are an asset (financial & operational data)
- Understanding the nuances of scheduling software and point of sale systems is an asset
- Understanding of agricultural & landscaping operations is an asset
- Additional business courses or experience is an asset
What you can expect from us
- Medical and dental benefits package
- RRSP matching program
- Investment opportunities with Westbow Capital
- New home discounts
- Professional development opportunities
- Supportive team and leadership staff
- Casual and energetic work environment
- Flexible work schedules
- Fun and inclusive company events
- Volunteer opportunities with Westbow Gives Back
At Westbow, our vision is to create a world where every person has the skills and opportunities to reach their greatest potential. We value our employees; we are creative and innovative, and we strive to build lasting value in all that we do. We offer a casual and flexible work environment, growth and development opportunities, investment matching, and new home discounts.
If this sounds like an opportunity for you, apply today and join in on our fun and inclusive culture Get the chance to volunteer and work on meaningful initiatives and build a career that builds you.
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