Office Administrator

6 months ago


Victoria, Canada BC Family Maintenance Agency Full time

Have you ever considered a career with a BC Crown Agency where you can draw on your administrative talents and feel good about the work you do?

The BC Family Maintenance Agency (BCFMA) works to support the goals of increasing access to justice, reducing child poverty and delivering services to citizens in a client-centric way. The BCFMA is a publicly funded, free service responsible for the client-centric administration of child and spousal maintenance services for British Columbians, offering supports that strengthen families, so that they may achieve their full potential and secure the best possible future for their children.

The BCFMA is actively seeking an innovative, proactive and solution oriented Office Administrator to join our team in Victoria. This is a temporary full-time role for a 1 year term with the possibility of an extension and/or permanent employment. Please note that this position will be required to work on-site from the office - remote work is not available.

**What can I expect as an Office Administrator?**

The Office Administrator is responsible for supporting the management and staff with administration functions including facilities, asset management, employee record keeping and information management. The role requires excellent interpersonal communication skills and the ability to handle complex and sensitive issues with diplomacy and sound judgment.

These temporary appointment will focus on the digitization of our personnel records/files as we transition to a new HRIS system and will also perform other Office Administrator duties as required.

Each day will bring new challenges and achievements and you can expect this role to include some combination of the following:

- Administering aspects of personnel functions including maintaining union and excluded employee personnel files, payroll and benefits administration and processing of time and leave management requests (e.g. timesheets, vacation requests, leaves of absence and short and long term disability claims).
- Providing new employees with onboarding information including an overview of office policies, procedures, employee benefits and sets up new hire workspaces in advance of their start date.
- Supporting health and safety procedures in accordance with legislative requirements as an active employer member of the Health and Safety Committee.
- Maintaining day to day operation of the physical office; purchasing, maintaining/disposing/tracking of office assets and furnishings, ensuring adequate inventory of office supplies and administering archival process for closed files including file preparation and arranging off-site storage.
- Reviewing, approving and performing administrative financial responsibilities including approval and reconciliation of petty cash, cheque safe keeping, credit card purchases and vendor payments
- Maintaining current and thorough knowledge of collective bargaining agreements, BCFMA policies, procedures and case management system to successfully perform administrative responsibilities and support management and other office components.
- Preparing and reviewing reports as required including seniority, union business, salary increments and leave entitlement
- Organizing travel arrangements for managers and other staff as required.

**What education and experience will you need to be successful?**
- A high school diploma; post-secondary education or studies including courses in office administration or a related field would be considered an asset.
- A minimum of three years of related experience working in a position that combines administrative work along with public contact and/or significant interactions with others would be an asset.
- Competency in handling confidential and sensitive information with discretion.
- Strong organization and communication skills with the ability to work efficiently and meet deadlines in a timely manner.
- Strong MS Office skills, keyboarding proficiency and mathematical aptitude.

We are committed to promoting equity, anti-racism and multi-culturalism, addressing social and health issues such as mental health and poverty, and providing services that make communities safer. We strive for lasting and meaningful reconciliation through Indigenous-specific community recognition, outreach, and relationship building efforts.


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