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Coordinator of Volunteers

3 months ago

Toronto, Canada Literal Change Full time

We are seeking an experienced and highly organized Volunteer Coordinator to join our team at Literal Change. The Volunteer Coordinator will oversee daily operations, streamline processes, and ensure the efficiency of services. The ideal candidate will possess strong leadership skills, a keen eye for detail, the ability to work collaboratively across multiple departments, be a self-starter, a strong problem-solver, a quick learner, the ability to recognize gaps in the programming, and possess the initiative to fill these gaps.


Salary: $55,000


Responsibilities

Operations Oversight: Manage day-to-day operations to ensure efficiency of programming, productivity, and

quality. Oversee the implementation of operational policies and procedures.


Process Improvement: Identify opportunities for process improvements Identify opportunities for process improvements and implement solutions to enhance operations.


Team Management: Supervise, mentor, and support a team of volunteers. Conduct regular check-ins, set goals,

and facilitate team development.


Resource Allocation: Ensure the effective use of resources, including personnel, equipment, and materials, to meet production and operational goals.


Compliance: Ensure compliance with all company policies, industry regulations, and safety standards. Conduct regular audits to ensure compliance.


Customer Service: Collaborate with partnered agencies to ensure satisfaction and resolve operational issues.


Reporting: Prepare and present monthly reports on attendance and operational performance.


Vendor Relations: Manage relationships with partners. Recruit new partnerships and streams of students.


Problem Solving: Address and resolve operational issues as they arise, providing innovative solutions to complex

problems.


Tutor Relations: Interview new volunteer applicants. Conduct reference checks. Help successful applicants

apply for Vulnerable Sector Screening. Train and mentor new volunteers.


Meetings and Events Attend all weekly meetings, staff get-togethers, and volunteer events. Help to plan, organize, and oversee volunteer events.


Team Member Be an active participant in the small-team culture. Help other team members when

needed. This may include content creation, grant-writing, social media posts, or other tasks.


Teaching: In-person at the Toronto South Detention Centre. Virtual teaching for the Youth Literacy

Initiative and Adults Programming in the Community. Potential in-person tutoring for students in the community.


Training Willing to partake in a 35-hour eLearning course in addition to on-the-job training.


Qualifications

Education: Bachelor’s degree

Experience: Minimum 2 years of experience in operations management, volunteer coordination, or a similar role.

Leadership Skills: Proven ability to lead, motivate, and develop a diverse team.

Communication Skills: Excellent verbal and written communication skills. Ability to communicate effectively with all levels of the organization.

Analytical Skills: Strong analytical and problem-solving abilities.

Project Management: Experience with volunteer management and the ability to manage multiple projects simultaneously.

Technology Proficiency: Proficiency in operational software.

Organizational Skills: Strong organizational and time-management skills.