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Program Coordinator
2 months ago
We are seeking a highly motivated and organized Coordinator, Volunteer Program Design to join our team at MS Canada. As a key member of our team, you will play a critical role in designing and implementing volunteer programs that support our mission to end multiple sclerosis.
About the Role:The Coordinator, Volunteer Program Design will be responsible for optimizing our volunteer management systems and processes to further engage, inform, and inspire our volunteer community. This role will support the design and evaluation of volunteer programs to assess impact and encourage collective action in support of our mission.
Key Responsibilities:- Contribute to the design of volunteer initiatives and resources that support the volunteer life cycle, with a focus on volunteer onboarding, training, and recognition.
- Develop and refine Salesforce processes to support volunteer management and engagement strategies.
- Collaborate with internal and external MS community members to understand volunteer needs.
- Provide input on volunteer strategy.
- Experience in volunteer management and program design.
- Experience in community engagement and working with volunteers.
- Certification or education in volunteer administration (considered an asset).
- Experience in Salesforce or other customer relationship management system (considered an asset).
- Ability to work with MS community members in a cooperative and supportive manner to achieve shared goals.
- Contributes to an environment in which everyone feels valued, a sense of belonging, and empowered to participate freely.
- Keeps internal and external MS community members top of mind while providing an exceptional experience.
- Thinks beyond the confines of traditional ways of doing things to recognize opportunities and find new and better approaches.
- Ability to use data to gain insights, solve problems, and inform decisions.
- Ability to understand and align actions with the organization's goals, core functions, needs, and values.
- Ability to create, deliver, and evaluate people programs, practices, policies, and processes for volunteers.
- Ability to use industry and constituent information to guide program design and development for MS community members.
- Starting salary within the range of $50,000 - $53,500.
- Competitive health and dental benefits package, spending accounts, and gender affirmation coverage.
- Opportunity to secure your financial future with retirement plan matching.
- Investment in your professional growth and development.
- Generous paid time off, including an extended office closure at the end of the year and half-day Fridays before long weekends.
- Support for work-life balance through flexible schedules and hybrid work arrangements.
MS Canada is dedicated to upholding diversity, equity, inclusion, and accessibility in our workplace. We value the contributions that each person brings and are committed to creating an environment where all backgrounds can thrive.
We are committed to accommodating applicants' needs throughout the recruitment process. Please indicate accommodations as required, if contacted.
We would like to acknowledge that the land on which we work and operate spans across the traditional territories of many First Nations, Métis, and Inuit peoples. We recognize and honor the enduring presence, contributions, and resilience of Indigenous communities throughout Canada's history. We acknowledge our responsibility to understand, respect, and support the diverse indigenous nations and their ongoing relationships with the land.
