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HR Operations Specialist

4 months ago

Old Toronto, Canada Behavox Limited Full time
About Behavox:

Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.

From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.

Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are.

We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.

About the Role

Behavox’s HR Operations Specialists are responsible for working within an HR team to help the company leverage people data and metrics within a global corporate setting to inform business decisions. They also provide the operational HR support services that help to onboard, engage, develop and retain our talented workforce.

You will execute on operational HR strategies, policies and processes that support our employees. This will include the execution of all HR transactions and administration, such as benefits and equity administration, regulatory compliance, and onboarding and offboarding activities. You will be working to support our global workforce who are delivering Artificial Intelligence to the world’s largest and most sophisticated enterprises.

For the right individual with relevant experience (tech experience and 5+ years preferred), this role is a great opportunity to:
1. Help shape the future of an HR function using data and technology to deliver business value
2. Work within a high-performing team on projects that impact the working lives of talented and culturally diverse employees
3. Contribute to the growth and development of the Artificial Intelligence scale-up where everyone is rewarded for the impact they make

About Behavox

Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.

From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.

Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are.

We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.

About the Role

As a Technical Support Specialist, you will be responsible for Ticket and Alert management along with internal communication and proactive troubleshooting (e.g. escalations and follow-ups). Furthermore, you'll gain valuable exposure into troubleshooting complex distributed systems.

This is a chance to expand your technical skills and to work with a smart and dedicated community of leaders to contribute to a multiple-award winning technology at the cutting edge of applied AI/ML.

This is a unique opportunity for:
1. Learning how to operate and troubleshoot complex distributed systems
2. Working with some of the biggest financial Organizations
3. Potential career advancement into the Data Science, DevOps, Development, QA teams

What You'll Bring
  • A deep and genuine interest in Behavox as demonstrated by a connection to its mission, marketplace and/or technologies
  • The ability to maintain regular HRIS input by collecting and verifying the accuracy and completeness of employee lifecycle information, such as personal data, contract terms, and benefits and compensation details
  • Experience in troubleshooting workforce issues concerning employees and management to ensure positive employee relations
  • The ability to contribute to onboarding and offboarding efforts through the creation of frameworks for educational sessions for new hires and feedback and exit interviews for terminated employees
  • Hands-on experience with HR management reporting using Google Sheets/Excel, including data collection, aggregation, structuring and analysis.
What You'll Do
  • Use, manage and optimize HRIS systems (BambooHR and Carta are preferred), focusing on keeping data 100% accurate, following change management protocols, and automating tasks where possible
  • Collect, organize, clean and analyze employee data using Google Sheets, complemented by AI tools like ChatGPT, and provide to the executive team in an easily digestible and actionable format
  • Manage HR projects from start to finish, ensuring they're systematically planned, completed on time and within budget, communicated well, and closed properly
  • Document, implement, enforce and monitor HR processes and policies in order to drive the attainment of company goals
  • Demonstrate excellent interpersonal skills (including both strong verbal and written communication skills) to effectively interact with employees and the management team
What We Offer
  • A truly global mission with a passionate community in locations all over the world
  • The ability to have a high impact and learning potential as our aspirations require bold innovation
  • Highly competitive cash compensation package
  • Benefits include comprehensive health coverage for the employee and their family
  • Generous time-off policy (30 days annually) and flexible work schedule

About Our Process

We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment.

During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies.

The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers.

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